Katie Sabaka Email & Phone Number

Akron, Ohio, United States

North Canton

• Assigned roles and prioritized store needs to optimize productivity and efficiency across all areas of store
• Analyzed store operations and metrics to identify opportunity gaps
• Collaborated with store leadership to implement routines and strategies to address identified opportunity gaps
• Fostered a fun, open, and positive work environment that allowed baristas to thrive and grow in their roles
• Coached team on routines and policy to ensure we were meeting health and safety standards, executing the Starbucks Mission and Values, and providing excellent customer service

• Established a consistent and targeted brand voice in social media posts
• Managed content calendar, wrote copy, designed images, and engaged with followers across all social media platforms
• Increased impressions across all profiles by 15.4% and increased total net audience by 280% within the first 3 months of account management

North Canton, Ohio, United States

North Canton, Ohio, United States

• Ensured excellent customer service was provided to all patrons
• Streamlined the inventory process to increase efficiency
• Conducted interviews, hired, and evaluated employee performance by providing feedback both in the moment and in written reviews

North Canton, Ohio

• 1 of 4 Crew Leaders over-seeing a concession staff of around 30 people
• Train new employees, delegate tasks, and assist managers in efficiently running the concession stand

Akron, Ohio

• Individually created a promotional campaign for WZIP (including logos, posters, brochure, etc.)
• Collaborated with team to continually promote WZIP and Z-TV by: planning and implementing events, utilizing the web, social media and written communication, conducting station tours

Akron, Ohio

• Wrote and produced over 30 pieces of unique radio production to support on-air broadcast
• Conducted, produced, and edited a 30 minute Community Concern interview broadcast as a part of WZIP-FM public affairs programming

Akron, Ohio

Completed a project raising awareness of the United Way’s Born Learning Program by advocating the program to local doctors and coordinating delivery of program literature

Akron, Ohio

• Pitched stories, wrote scripts, and assisted with filming in the studio and the field
• Filmed and edited a weekly “man on the street” opinion segment