I joined The Pro Agent Group team as President in April, 2021, which is founded and owned by my father, Keith Courtney. Together, we apply both of our talents and are experts in residential and investment/vacation home real estate and short-term rental marketing. I lead the operations, marketing, service, and revenue management initiatives and strategies. We have one primary goal in our business: maximize our customers' real estate investments. Prior to joining The Pro Agent Group, I spent nearly 20 years in the hospitality industry where I was Vice President of ProSolutions, a customer service, sales, graphic design, and marketing consulting, training, and research company. We had global contracts with some of the biggest names in the hotel world, such as Marriott International (which includes The Ritz-Carlton Hotel Company).