Katie Searing Email & Phone Number

Greater New York City Area

•Reinforce proper ASPCA protocols for disease prevention while socializing and providing exercise and enrichment for dogs transitioning to adoptions.•Secure animal care and welfare under the ASPCA’s values by maintaining dog kennels to high standards of sanitation, preparing meals, facilitating feedings, administering medications, and replenishing fresh water and bedding.•Aid in the rehabilitation of dogs housed in CARE through appropriate grooming, diet adherence, observing and documenting behavior, and reporting signs of illness and injury to medical team•Record weekly treatment sheets with accuracy and log daily notes designed for animal’s medical and behavior needs•Support medical and behavior staff with handling during examinations

New York, New York

Manager // August 2016 - September 2018•Promoted to manager from team member position for high performance after exceptional contribution.•Trained and assessed employees in animal care and provided detailed feedback.•Screened animal care applicant’s qualifications, and reported recommendations to senior management.•Managed and coordinated schedules for 6 team members serving over 90 clients utilizing a CRM System.•Co-managed periodical employee payroll and commission.•Attended off-site client meet and greets which identified clients’ needs and promoted business services.•Oversaw social media content management; grew client engagement and conversion by 357%.Team Member // July 2015 - July 2016•Trained extensively in animal care and developed understanding of individual client based specific needs.•Cultivated and maintained client relationships by providing detailed reports on their rendered services.•Collaborated with staff to deliver outstanding service to build brand reputation and upkeep client satisfaction.

New York, New York

Second Year Corps AmeriCorps Member/ Event Coordinator // July 2014 – June 2015•Recommitted to serving a minimum of 1700 hours on a diverse team at P.S. 75x and The Point CDC after-school program.•Enlisted in CYNY Service Reserves team (physical community service) and oversaw 12 projects as Area Coordinator on Martin Luther King Service Day, and 4 projects as Project Coordinator on Starbuck’s International Day of Service.•Coordinated with school administration to create, delegate, and evaluate team performance for 10 school-wide events.•Partnered with Summer School Administration to assist teachers in 5th grade literacy and math.City Year Corps AmeriCorps Member/ Evaluator Coordinator // Aug. 2013 – June 2014•Dedicated a year of 1700 hours of service at P.S. 75x, an elementary school of 590+ students, with a base team of 10 members to foster school climate and further students’ foundation of social-emotional skills.•Provided 4 third grade students at P.S. 75x with 25 hours of one-on-one and small group tutoring in literacy and math. •Created and facilitated daily lessons for an after-school program that served 45 students, grades K-8, at The Point CDC.•Gathered, organized, and presented team specific data to track CYNY impact for development purposes.

Buffalo, New York

•Managed office operations for a professional staff of 5•Excelled in customer service by helping students, visitors, and staff with their questions about department functions, answering phone calls, and sending emails•Handled department data entries and 30+ exam preparations

Buffalo, New York

•Facilitated maintenance of a research lab by fostering care for a large number laboratory animals and equipment used in vital research

London, United Kingdom

•Organized materials, staffed activities, and retrieved parent evaluations for a camp that included a 3-day getaway for 8 children with disabilities.•Conducted research about governmental, educational, and social care resources in London’s boroughs in support of potential locations for clubs formulated for children with disabilities.•Updated and maintained volunteer listserv by contacting 100+ individuals through daily phone calls and emails.

Bachelor Of Arts (B.A.), Psychology, Sociology, Magna Cum Laude

Activities and Societies: International Certificate in Sociology, University at Buffalo Semester in London Program - Spring 2012; National.

Advanced Regents Diploma, High Honors

Activities and Societies: National Honor Society, Girls Varsity Tennis Team, Spanish Honor Society, Music Honor Society