Responsible for coordination and execution of digital and integrated fundraising and engagement activities.Team lead for data tracking and analysis of annual level donor behaviour.

Supported the Community Giving team at Toronto General & Western Hospital Foundation on integrated projects in a busy, health care environment. Worked on both print and digital direct marketing projects, executed stewardship tactics, supported commemorative giving initiatives and provided administrative support to the annual fundraising portfolio for the Foundation

• Providing customer service and administrative support to Canadian accessory designer, Jenny Bird. • Assisting and substituting for the studio coordinator with daily studio tasks and errands, including organizing local and overseas shipments in and out of the studio, managing customer care, and monitoring inventory levels.• Supporting the eComm and PR teams to ensure a positive customer experience.

Responsible for day-to-day management and operations of popular gallery • Preparation, staging and hosting of Gallery Hop and other public relations showcase events.• Regular communication with off-site Manager and gallery Owner, including preparation of sales reports, addressing special requests and presenting ideas and plans for customer engagement and sales promotion.• Responsible for writing and publishing daily updates to Facebook and Instagram and regular distribution of email updates to client base about gallery happenings.• Liaison with featured artists, including answering enquiries, accepting shipments of works, coordinating feature displays and addressing artists’ needs.• Led presentations to groups from Discover Saint John, Uncorked Tours, etc.• Coordinated all general sales, returns and special shipping arrangements.

• Successfully secured a position with Disney International College Program. • Received “Great Service” recognition on several occasions.• Duties included providing “magical moments” for guests; greeting and guiding guests, leading team in emergency situations; and keeping workplace show-ready at all times.