Katie Spieker Email & Phone Number

• Utilize Monday.com to delegate and maintain project execution for 6+ unique clients at once. • Work with the CEO to ensure quotes sent to prospective clients are accurate and feasible, managing upwards of $250,000 annually. • Conduct all client-facing meetings to ensure they stay on agenda, determine immediate action items, and set realistic deadlines. • Act as the spokesperson for my internal team as well as the client when the other party is not present, ensuring my information is as up to date as possible. • Created a net new hour and budget tracking spreadsheet that allocated expected hours per week and per month for each contractor and client.• Built 3 Monday.com board templates; 11 email, list, and agenda templates; and 4 SOP's to improve and streamline the previous processes.• Eliminated 5+ recurring meetings and created time efficiencies to allow contractors to spend more time producing. • Created automations to streamline the hour collection process each week, as well as 10+ other Monday.com automations for recurring items.

Tysons Corner, Virginia, United States

• Utilize Jira and Monday.com to track, manage, and facilitate project execution for marketing activities supporting 15+ high-priority product launches simultaneously.• Plan and facilitate product placement, demos, marketing materials, and key takeaways yearly for 2 corporate events with hundreds of attendees.• Drive team operations improvements by identifying opportunities, strategizing solutions, and leading SOP standardization for 50+ net-new documents.• Collect, organize, and syndicate $1M+ Marketing budget figures.• Assist in researching and brainstorming product names.• Manage a yearly email calendar with 100+ dealer communications, ensuring timely completion of assets.• Collect and condense quarterly Marketing department wins, creating an All-Hands presentation deck.• Identify and implement process and efficiency improvements for overall team success.• Created and implemented a phased go-to-market (GTM) strategy that ensures proper prioritization and reasonable expectations.• Acted as a liaison between the Product and Marketing departments, fostering an open line of communication and trust between two cross-functional teams who have historically been siloed.

Tysons Corner, Virginia, United States

• Developed and maintained relationships with key partners, leading custom marketing projects in line with their goals and initiatives.• Managed communication with our 3rd party marketing portal host, ensuring collateral, imagery, and apparel availability for partner purchases.• Brainstormed and created compelling email outreach content for partners, resulting in an average of a 27% open rate, the highest the company had seen.• Analyzed partner email campaign metrics for insights on strengths, weaknesses, and future campaigns.• Provided exceptional customer support to 10 of our highest producing partners as well as managed 4 separate territories with thousands of dealers in the US and Canada, resolving issues related to our marketing programs and resources.• Organized and hosted monthly partner trainings and webinars, with live Q&A sessions.

Guilford, Nc

• Coached middle school girls’ and boys’ soccer on proper game play and technique• Organized plays, position sheets, and practices• Served as a mentor and leader within the organization

Greensboro/Winston-Salem, North Carolina Area

• Mined and scheduled 50+ posts for multiple client Instagram accounts using Later.com• Created and edited blogs, website design, and internal marketing materials using Canva• Curated databases around client recruitment using Excel

Sevierville, Tn

• Presented research findings on ways to make the company more efficient to CEO and COO• Created ads for local tourist attractions as well as homes for rent on Facebook and Zillow• Conducted house staging, photography, showings, phone calls, and background screenings to find potential tenants

Elon, Nc

• Designed a recruitment brochure with minimal instruction• Altered company files with Adobe software to provide better organization and efficiency• Managed the consolidation of the company's L500 catalogue into a streamlined L102 catalogue

Knoxville, Tennessee Area

• Established a personal clientele list through utilizing sales and marketing techniques• Assisted in assuring proper signage throughout the store, per corporate instruction• Helped manage inventory and completed sales transactions that exceeded $100 routinely• Further developed customer service skills by providing up-sell suggestions to clients

• Organized seating arrangements based on number of guests and table availability• Escorted customers to tables• Greeted customers upon entering the restaurant• Worked well with other team members• Judged time until tables would be available • Ensured daily customer satisfaction by offering excellent customer service• Answered the phone and transferred calls