As an experienced professional in business administration, I am committed to ensuring customer satisfaction through effective organization of customer inquiries and Service Level Management responses. I collaborate closely with the CEO to review these inquiries on a weekly basis.I excel in the coordination of all-hands, internal and external meetings, and board of directors meetings, and am skilled in the consolidation and preparation of a wide range of presentation materials. Additionally, I take responsibility for ensuring agendas are in place for executive staff meetings and provide concise meeting minutes for management access.I possess excellent communication skills, as demonstrated by my ability to manage the main phone line, direct calls, and provide prompt responses to voicemails. My proficiency in travel booking, including passport renewal and visa procurement, enables me to support company travel arrangements.I am experienced in managing company and conference room calendars, and I drive recurring activities such as monthly reports, quarterly milestones, and mid-quarter reviews. I am responsible for the maintenance of NDA and customer databases, and regularly communicate upcoming NDA expirations. I also ensure proper filing of customer contracts and patent files.In addition, I coordinate and plan various office functions, events, and parties, and respond to requests for meal arrangements. I provide administrative support during interviewing processes and maintain office and breakroom supplies. I am also an active participant in the safety team, providing administrative support as needed.

As the Executive Assistant to the CEO, I am responsible for providing sophisticated calendar management to ensure the smooth execution of daily engagements. I prioritize inquiries and requests, and make informed judgements and recommendations to facilitate the CEO's ability to effectively lead the organization.I complete a wide range of administrative tasks, including assisting with special projects, designing and producing complex documents, reports, and presentations, collecting and preparing information for meetings with staff and outside parties, composing and preparing correspondence, maintaining contact lists, making travel arrangements, and completing expense and mileage reports.I serve as the primary point of contact for internal and external stakeholders on all matters related to the CEO, including those of a highly confidential or critical nature. I prioritize and determine the appropriate course of action, referral, or response, exercising judgement to align with the CEO's style and company policy.I work closely with the CEO to keep them informed of upcoming commitments and responsibilities, anticipating their needs and following up as needed. I serve as a "barometer," monitoring the environment and keeping the CEO well informed.I maintain open communication with the FST team, meeting regularly with the operations and technology coordinator and providing relevant information and documents as required. I also coordinate all Executive Team meetings and retreats, and provide support for staff meetings and events as needed.I act as a "gatekeeper" and "gateway," facilitating smooth communication between the CEO and staff and demonstrating strong leadership to maintain credibility, trust, and support among the FST team. I collaborate with other administrative staff on company-wide projects and initiatives, and provide industry association support as needed and assigned.

As a support professional, I assist Project Managers and the Managing Principal with their projects, ensuring that all tasks are completed in a timely and efficient manner. I manage calendars, contacts, emails, voicemails, incoming calls, travel arrangements, and expense reports, providing seamless administrative support to ensure the smooth operation of the office.I am responsible for maintaining office equipment, supplies, and overall organization, and I edit, draft, and handle all reports and letters to clients. I am also responsible for the overall administration and coordination of the office, fulfilling the needs of the company and ensuring efficient and effective operations.I handle word processing, minor accounting-related tasks, record keeping, filing, database management, incoming/outgoing mail, and electronic communication, effectively managing all aspects of office administration and ensuring that the office runs smoothly.

As an Executive Assistant, I provide comprehensive support to the Chief Executive Officer to ensure the smooth operation of the organization. I effectively communicate with the Executive Assistants of key organizations and maintain the CEO's calendar and meeting schedules, ensuring that all appointments and engagements are properly scheduled and attended.I handle the scheduling of calendar and travel arrangements for the CEO, preparing Agenda and Meeting Minutes for the Board of Directors. I gather information independently, compose, and prepare emails and correspondence, and proofread and edit draft and final materials for appropriate and correct punctuation, spelling, and grammar.I receive and process general telephone calls, making appropriate referrals, and review Board of Supervisors meetings and committee agendas, providing relevant findings to the CEO. I am responsible for developing and maintaining both electronic and paper-based record keeping and filing systems, providing current, accurate, and relevant information to the agency's Webmaster.As a liaison to the agency's Human Resources provider, I play a critical role in ensuring the smooth operation of the organization and providing support to the CEO.

• Provided administrative support to a Sales Director and three (3) Sales Managers by organizing correspondence, managing calendars and scheduling meetings, arranging travel, and compiling reports, spreadsheets, and presentations.• Facilitated the coordination of company events to ensure successful execution.• Demonstrated project management skills by efficiently managing multiple projects simultaneously.• Contributed to the preparation of Requests for Proposals (RFPs) with a combined value of up to $8 million.• Established and maintained organized filing systems for Sales Office to ensure efficient record keeping.• Coordinated the development of marketing collateral such as promotional flyers and product line cards.• Managed the financial expenses of the Sales Office, including invoice processing.• Built and sustained strong relationships with clients through regular phone, email, and social media communication.• Assumed responsibility for managing the company website and social media channels, ensuring up-to-date content and effective communication with stakeholders.

•Managed, organized and expedited flow of work for six restaurants with over 200 employees •Managed weekly inventories, department budget and expenses •Maintained a customer satisfaction rating of 4.5/5 for 10,000 – 30,000 guests daily •Responsible for handling $10,000 - $500,000 of cash flow daily with minimal loss •Managed Human Resources duties including hiring, trained and scheduled employees •Facilitated educational seminars on Food Safety to over 200 employees •Enforced Food Safety procedures and regulations •Organized and prepared employees’ motivational events