Katie (Van Citters) Allen Email & Phone Number

Spokane, Washington Area

•Implement and manage inventory control programs, reducing customer spend while keeping their operational needs a priority•Understand customer needs, competition, and regional input to develop service solutions, including value propositions, detailed product requirements, and financial return analyses •Develop and maintain relationships with vendors to gain preferred positioning, market intelligence, and support•Ensure completion of deliverables and communicate resources needed to meet customer expectations•Support customers in industries including manufacturing, commercial printing, and healthcare across Eastern Washington and Northern Idaho•Met and exceeded established sales quotas and revenue goals; Premier Sales Award $1M GP - 2023, 2022, 2021, 2020, 2019, 2018, 2017 & 2016. Achieved 105% - 2015, 108% - 2014. Honored with Jr. Sales Award of Excellence in 2006; reserved for the top new sales professional in each branch who achieves all sales goals and training.•Maintain client information and appointments in Salesforce.com (CRM) software.•Administer all pricing, merchandising, contracts.

Spokane, Washington Area

•Coordinated customer-specific transportation requirements including LTL and full truckload shipments•Negotiated rates with customers and LTL and long haul carriers •Developed new business by cold calling and obtaining referrals from current customers•Solved a broad ranged of customer service problems varying in scope and complexity•Responsible for post sales support administration duties which included preparing invoices and updating customer account records

Tempe, Arizona

•Greeted all customers and assisted with merchandise recommendations•Performed daily department maintenance tasks including stock work, re-merchandising, building displays, and price markdowns•Worked as part of a team and independently, with minimal supervision•Assisted in training and gave guidance to new hires and other employees in my department•Processed over $50,000 in catalog sales during the holiday season

Mba, Business Administration, 3.7

Activities and Societies: Advisor to Alpha Kappa Psi Gonzaga ChapterGraduated with honors in Business Administration.

Bs, Marketing, 3.5

Activities and Societies: Alpha Kappa Psi (Professional Business Fraternity),Minor - Sociology; International Business Seminars - Winter.