Katie (Van Citters) Allen Email & Phone Number

Spokane, Washington Area

• Implement and manage inventory control programs, reducing customer spend while keeping their operational needs a priority
• Understand customer needs, competition, and regional input to develop service solutions, including value propositions, detailed product requirements, and financial return analyses
• Develop and maintain relationships with vendors to gain preferred positioning, market intelligence, and support
• Ensure completion of deliverables and communicate resources needed to meet customer expectations
• Support customers in industries including manufacturing, commercial printing, and healthcare across Eastern Washington and Northern Idaho
• Met and exceeded established sales quotas and revenue goals; Premier Sales Award $1M GP - 2023, 2022, 2021, 2020, 2019, 2018, 2017 & 2016. Achieved 105% - 2015, 108% - 2014. Honored with Jr. Sales Award of Excellence.

Spokane, Washington Area

• Coordinated customer-specific transportation requirements including LTL and full truckload shipments
• Negotiated rates with customers and LTL and long haul carriers
• Developed new business by cold calling and obtaining referrals from current customers
• Solved a broad ranged of customer service problems varying in scope and complexity
• Responsible for post sales support administration duties which included preparing invoices and updating customer account records

Tempe, Arizona

• Greeted all customers and assisted with merchandise recommendations
• Performed daily department maintenance tasks including stock work, re-merchandising, building displays, and price markdowns
• Worked as part of a team and independently, with minimal supervision
• Assisted in training and gave guidance to new hires and other employees in my department
• Processed over $50,000 in catalog sales during the holiday season

Mba, Business Administration, 3.7

Activities and Societies: Advisor to Alpha Kappa Psi Gonzaga ChapterGraduated with honors in Business Administration.

Bs, Marketing, 3.5

Activities and Societies: Alpha Kappa Psi (Professional Business Fraternity),Minor - Sociology; International Business Seminars - Winter.