Kaitlin Walch Email & Phone Number

Boise, Idaho, United States

• Provides exceptional in-house and external client IT support, overseeing all new employee onboarding processes and internal IT training
• Provides fast and communicative resolutions for all IT-related issues through Freshdesk ticket system
• Develops and documents IT best practices and solutions to streamline department processes

Boise, Idaho Area

• Provided quick resolutions and excellent customer service while coordinating all tenant requests
• Delivered consistent, concise communication between maintenance, vendors, and property owners
• Updated all contracts, gathered bids and due diligence materials with extreme attention to detail
• Carried out ongoing support after transitioning to I.T. Team, trained 10 new hires

Irvine, CA

• Responsible for managing the full life cycle of events in Irvine Google Office
• Efficiently collaborated with multiple teams to provide excellent communication to clients and vendors
• Team player- cross trained in administrative tasks, space planning, and billing procedures to step in wherever needed
• Utilized creative and resourceful planning for quarterly events to meet KPI’s in an office of 400+ employees

Maple Grove, MN

Supervised showroom, managed all scheduling and supported sales. Managed onsite inventory through the use of Oracle Software. Also collaborated with management and sales as a liaison to vendors to ensure business requests were completed efficiently.