Kaitlin Walch Email & Phone Number

Boise, Idaho, United States

• Provides exceptional in-house and external client IT support, overseeing all new employee onboarding processes and internal IT training• Provides fast and communicative resolutions for all IT-related issues through Freshdesk ticket system• Develops and documents IT best practices and solutions to streamline department processes

Boise, Idaho Area

• Provided quick resolutions and excellent customer service while coordinating all tenant requests• Delivered consistent, concise communication between maintenance, vendors, and property owners • Updated all contracts, gathered bids and due diligence materials with extreme attention to detail• Carried out ongoing support after transitioning to I.T. Team, trained 10 new hires

Irvine, Ca

• Responsible for managing the full life cycle of events in Irvine Google Office• Efficiently collaborated with multiple teams to provide excellent communication to clients and vendors • Team player- cross trained in administrative tasks, space planning, and billing procedures to step in wherever needed• Utilized creative and resourceful planning for quarterly events to meet KPI’s in an office of 400+ employees

Maple Grove, Mn

Supervised showroom, managed all scheduling and supported sales. Managed onsite inventory through the use of Oracle Software. Also collaborated with management and sales as a liaison to vendors to ensure business requests were completed efficiently.