I'm a strategy and operations leader with 15+ years of experience. I lead high-performing teams and quarterback the strategic initiatives and operational changes that drive critical business growth. I partner with leadership teams to define clear goals, collaborate across the organization to bridge gaps between resources/people/processes/tech, and then execute action plans, adjusting tactics as needed to stay on course and turn strategy into results. Examples:1) Strategic Initiatives: Led the planning and execution of the strategic initiatives that made Darwin a top 10 operator in the country; successfully transitioned 14,500+ homes for management, expanded services into 6 new states, and orchestrated the largest client base transformation in company history.2) Organizational Development: Managed the zero-to-one buildout of a new client onboarding program that increased onboarding capacity by 112% and reduced timelines by 50%.3) Operations: Managed the development of performance dashboards and the deployment of iterative, data-driven operational changes that increased new portfolio collection rates from 60% to 97%.4) People Leadership: Established and led a high-performing project management team by recruiting talent, creating role competencies, and implementing Agile methodologies, resulting in a team that planned and executed 21 critical cross-functional projects in under 12 months.Specialties: Strategic Planning and Execution, Growth Strategy, Organizational Development, Cross-functional Collaboration, Technical Program and Project Management, Team Leadership, Operational Efficiency and Scaling, Process Improvements, Change Management, Influencing Without Authority, Emotional Intelligence, Client Account Management and Retention