Area of expertise:Work one-on-one with students with learning disabilities and mental health challenges to increase educational and personal success by providing tools or strategies to help them overcome learning barriers and gain equitable access to education. Responsibilities:• Utilize evidence-based practices, educational theories, and therapeutic approaches to support students with ADHD, ASD, anxiety, and other mental health difficulties in overcoming learning barriers.• Act as academic advisor to evaluate and assess student learning strengths and needs, develop and monitor tailored learning plans based on academic and vocational goals, and provide advice and coaching for students with learning disabilities and barriers.• Help individual students discover how they can utilize their strengths to meet their unique learning needs and creating personal development plans using assistive technology, skill development, and mentoring to boost the will, motivation, determination and skill sets to achieve academic and personal success.• Combine educational and therapeutic approaches to individualize intervention, case management, and advocacy on behalf of clients with learning disabilities or other learning challenges.• Provide supportive counselling using Mindfulness-based interventions to help students overcome stress-related and mental health difficulties.• Provide health, wellness, and success counselling that reduces barriers to educational, emotional,and social development by focusing on stress management and the gradual exposure andtolerance building toward common life stressors.

Responsibilities:• Guide the development, delivery, coordination, and quality control of programs designed to address clients' needs and establish outcomes that meet funders' requirements.• Monitor communication between funders, community partners, and service providers to provide timely response to clients and ensure their access to appropriate services and support.• Refine and enhance interdepartmental service coordination, planning, promotion, and delivery with the implementation of new program development and referral plan.• Coordinate and support the intake process, including assessing and triaging needs, providing information and referral, and determining program/service placement.• Train, supervise, and manage a volunteer base of 70+ volunteers and a team of 15 staff members comprised of employees, supply workers, and placement students, while effectively building individual and team capabilities, provide development opportunities and resolve conflicts and supervisory issues.• Oversee other program and service quality control, social media management, centre operations, and financial management duties.

Area of expertise: Using a Stepped Care approach to mental health services, incorporate Mindfulness-based interventions, Positive Youth Development, Experiential Learning, Growth Mindset, and other theories in developmental psychology and education to support academic, personal, and social development of at-risk clients.Proudest achievement: In an effort to improve the holistic wellness of our clients during the COVID-19 pandemic, I spearheaded the department's community wellness project, successfully launching 12 mental wellness education, self-care promotion, and co-curricular programs, increasing targeted support programs by 32%.Responsibilities: • Provide assessment, evaluation, information, and support services support clients experiencing academic and personal challenges; manage their success plans through the provision of tailored advice, coaching, and guidance.• Established and coordinated the youth-led peer support program (Youth Mental Health Ambassadors) in response to increased mental health needs within the community during the COVID-19 pandemic.• Instilled resilience in clients experiencing mental health difficulties using mindfulness-based interventions, social skills training, recreational learning, and client-centered supportive counselling.• Worked collaboratively and flexibly with youth and their families as well as cross-sector service providers in developing individualized and effective, trauma-informed, strengths-based service plans for clients' recovery and integration into society, alongside crisis intervention/prevention tools, and referrals to other services.• Addressed barriers to access to mental health services and assisted individuals in developing and implementing effective crisis management strategies.• Designed and developed student success programs that reduce barriers to educational, emotional, and social development by focusing on the gradual exposure and tolerance building toward stressors.

Area of expertise: Supporting at-risk youth and families through settlement and integration services. Design, develop, and deliver academic, employment, leadership, and personal development programs that foster clients' holistic success.Proudest achievement:Launched 3 leadership programs that focus on occupational development and post-secondary preparation through community building and experiential learning. Currently, 85% of program alumni have successfully obtained employment and/or leadership roles in student organizations, community agencies, and work-study programs, furthering positive impact and influences on other communities.Responsibilities: • Evaluated and analyze client data and provide information about Ontario secondary and post-secondary education system, employment trends, career opportunities, and financial support options.• Collaborated with school staff and other community service professionals to develop intervention plans for at-risk children and youth to ensure their holistic wellness and development.• Employed Mindfulness-based Interventions, Social Skills Training, Community Involvement, Recreational Learning, and Client-Centered Counselling approaches to increase resilience among clients going through mental health difficulties.• Trained staff and volunteers on the use of new client management system in efforts to increase data management efficiency. • Verified, interpreted, and assessed official documents to help clients determine eligibility for post-secondary programs and government benefits.• Investigate and resolve client application conflicts while maintaining 100% accuracy of information given and complete confidentiality of client data.• Recruited prospective clients and secured partnerships with school staff, parent groups, student leaders, community organizations, and employers through networking and outreach events.

Responsibilities:• Provided youth and parents with information and referral services tailored to their educational needs.• Facilitated recreational and educational activities and workshops to newcomer students.• Monitored program activities and utilized critical thinking and problem-solving skills to eliminate operational difficulties.• Modeled and taught life skills and stress management techniques to at-risk youth.

Responsibilities:• Managed client relations including maintenance of required documentation, office-to-client correspondence, & coordination of client appointments.• Provided information about programs and services through the creation of brochures and media releases.• Addressed concerns of clients regarding life stressors.• Prepared client service reports to inform management of service trends and challenges.• Increased client service satisfaction with use of non-violent communication and active listening.