Kati Knowles Email & Phone Number

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

• Direct strategy and completion of corporate-level projects with cross-team leadership and execution across technology, automation, strategic initiatives, and regulatory compliance implementations. Consult with C-suite.
• Added 900 new patient orders through collaborating with Vice President of Operations and National Sales Director to identify target markets and select new breast pump products. Partnered with data management team to.
• Advocated for team collaboration improvement through in-person workshops, resulting in organization and execution of two events for 40+ staff including transportation, accommodations, rentals, and catering.
• Analyzed over 40 contracts of physical locations being considered for closure due to low staff or business, communicating with senior leadership on risks to licensing and credentialing.
• Assisted in contract management system clean-up; reviewed over 440 contracts in Agiloft for duplicates or errors and updated as needed to scrub system.

Greater Pittsburgh Area

• Liaised between Contracting, Compliance, Quality, and Operations teams on administration of supplier contracts and resolution for national insurance territory of 250+ accounts. Facilitated contract changes and resolved.
•  A valued liaison between the Contracting, Compliance, Quality and Operations teams, responsible for the administration of supplier contracts and resolution for a national insurance territory of 250+ accounts..

MOON TWP, PA

• Managed administrative, customer service, authorizations, and documentation process for patient and referral accounts, including understanding insurance policies and resolving issues, as well as placing medical supply.
• Developed relationships through direct communication with patients and health care professionals, researching issues, and finding resolution to produce maximum profitability for clients by ensuring billing requirements.
• Processed internal payment system orders within 48 hours to obtain monthly quotas. SKILLS: Relationship Management | Contract Analysis | Collection Process Management | Research | Revenue Cycle Billing Resolution

MOON TWP, PA

Verified commercial and Medicaid insurance benefit eligibility, contacting patients to communicate financial obligations beyond copayment. Managed collection processes for managed care and third-party claims within department policies to exceed performance goals, surpassing expected call volume and achieving 100% order accuracy. SKILLS: Medicare/Medicaid.

Baden, PA

* Dispensed prescriptions and over the counter medication to customers and health professionals under the supervision of pharmacist, in addition to counting, compounding prescriptions and stocking shelves. * Collaborated with pharmacists to provide customers with efficient quality care.

* Responsible for documenting customer information and recurring technical issues to support product quality programs and product development.* Engaged on front-end team partnering with service delivery managers, vendor support, technical teams and business analysts to provide comprehensive product support to 14 high profile clients during installation.

Cranberry, PA

* Provided administrative process support for routine back office tasks, including client support processing and researching customer deposit and loan-related questions or problems.

Master Of Science - Ms, Data Analytics

Bachelors Of Science, Communications Media, Magna Cum Laude