Katina Rabb Email & Phone Number

United States

• Develop comprehensive technical training program for new hires- Train 20-30 new hires per month on technical skills and product knowledge- Perform monthly audits to ensure employee’s KPI goals are meet- Complete new.
• Maintain meticulous records of trainee’s progress and recommendations
• Attend monthly career fairs and conduct demonstrations to attract new prospective employees
• Keep abreast of hairstyling trends to boost customer satisfaction and attract new demographics
• Streamline team workflows, enhancing productivity by 20% through strategic task management.
• Introduce cutting-edge styling techniques to diversify services offered

Dallas, Texas, United States

• Researched patient charts and visit notes to determine follow-up scheduling needs.
• Documented patient medical information, case histories, and insurance information, with 98% accuracy, to ensure satisfactory patient care experiences.
• Received, recorded, and responded to 40-50 incoming phone calls, emails and patient portal messages.
• Successfully scheduled 20-25 surgical procedures, office visits daily and placed reminder calls while providing an exceptional customer experience.
• Collaborated with internal team members to find proactive solutions to problems as they arised.
• Used practice management software to store, track, and analyze data to improve patient care

Arlington, Texas, United States

• Created a steady workflow by properly sanitizing and restocking treatment rooms for 20–25patients daily.
• Processed prescription request by calling, faxing and electronically sending refill request.
• Accurately recorded patients' vital signs and monitored patients' in an outpatient setting.
• Collected and packaged biological specimens for internal and laboratory analysis supported diagnostictesting.
• Interviewed and interacted with patients to obtain their medical histories, primary complaints, and current insurance information.
• Maintained inventory, immunization, and product expiration logs to record updated paperwork fortracking needs.

Dallas County, Texas, United States

• Assisted and prepared 20-30 patients for physical examination with the goal of maximizing physician’s daily schedule.
• Interviewed patients and recorded information to patients' medical record with 98% accuracy.
• Collected all medical data in order to facilitate the physician's ability to draw conclusions about thepatient's needs.
• Ensured all charts and forms for the office visit were complete and accurate.
• Measured, collected and recorded patient's vital signs to prepares patients for examinations and tests, procedures and x-rays.
• Performed routine patient testing under physicians orders.

Dallas, Texas, United States

• Electronically submitted approved prescription refill request.
• Collaborated with local pharmacies to resolve and clarify issues with patient medication.
• Participated in team meetings to improve workflows and patience care.
• Initiated and followed up on prior authorizations.
• Contributed to office operations by assisting an 8 physician ob/gyn practice in exams and minor office procedures.
• Sterilized and sanitized surgical instruments on a daily basis.

Medical Assisting Certification, Medical/Clinical Assistant, 98.7

Intensive, hands on medical assistant training programs that covers a variety of courses pertaining to health, office administration and.

Google It Support Professional Certificate, Information Technology

- Technical support: installing & configuring computer hardware, software, and networks - Computer networking: standard protocols for.