Working as a Regional Manager for MH, MP, Bihar, UP, managing Last mile, First Mile and Middle mile operations for clients like Amazon, Flipkart, Udaan, Quikr, Medlife and other local smaller food chains• Handling the P&L for the region. Constantly exploring new profitable opportunities.• Managing the existing client relations. Managing the vendors and the vehicle owners and driving the goal of profitability for the company. Analyzing the data and trends to derive out the best possible course of action and way forward.• End to end responsibility of hiring, training and retention of employees in the Zone.• Identify security risks and vulnerabilities and act accordingly to eliminate and reduce the possibilities of breaking down or losses.• Set and drive the expectations for all the Operations Managers, Cluster Managers, Team Leaders and employees to provide the highest level of customer satisfaction and inculcate the culture of providing service that is both adaptive and reactive in order to meet the customer needs.

Roles & Responsibilities:- Developing new suppliers for manufacturing the premium cosmetics based on our given specifications and price brackets.- Negotiating the best possible prices and credit periods for the materials while maintaining the stipulated lead time.- Ensuring timely delivery of stock while maintaining the quality, reliability of the material throughout all the batches.

Roles & Responsibilities: - New brands inclusions and vendor development of the home appliances category for the online business, designing the promotional plan along with the marketing team and the vendors for improving the overall sales figures of the in house website. - Formulate SOPs for the warehousing team so that the operations can be streamlined for the daily online orders for the marketplaces and the in house website. - Getting the tie ups done with the various active marketplaces in India like eBay, Amazon, Flipkart, Snapdeal and further formulate the way ahead while keeping the category wise profitability in check. - Analyzing the sale trends and optimizing the inventory levels in the marketplace fulfilled model of the online partners. - Worked on SAS platform for curating the list of products that were made live on our website, deciding which products to be promoted on the homepage banner on the basis of the various parameters like the visits and the past sale trends. Achievements: - Built the home appliances category from scratch included brands like Samsung, LG, Daikin, Haier, IFB, and more. - Increased the revenues of a particular supplier “Vizio” from a mere 1 Mn INR monthly to 8 Mn INR under the in house website vertical, in just a span of 6 months. - Improved the marketplace business from one location and 2 Mn INR a month to 3 locations and 100 Mn INR a month within a time period of 4 months under the marketplace vertical

Roles & Responsibilities: - Improve the seller base who are being provided with the consultancy and other services, negotiate the best possible commission for the services offered. - Handling end to end operations of the seller from on-boarding to managing returns and reconciliation of payments and managing the ratings. - Providing seller with the inputs on optimizing inventory holding and maintaining a healthy DOH of the inventory among various product categories. - Suggesting the sellers with costing, product categories and mediums that will be both profitable and sustaining on a long term basis. Achievements: - Successfully implemented Unicommerce which integrated the sellers with the various marketplaces reducing the time required for fetching orders and updating inventory by 1/4th while maintaining a 98.5% accuracy. - Integrated multiple worksheets into a single one from which the data flew in each of the sheets seamlessly reducing the time taken by each departments in separately changing and fetching data.

Roles & Responsibilities: - Deciding the assortment for the various categories of stores i.e. C1, C2, C3 and the different formats like Reliance Digital, Reliance Digital Express and Digital Express Mini. - Negotiating the best possible margins with the vendors so that the overall profitability of the Gaming, Software, Audio categories is improved. - Working jointly with the vendors like Sony, Microsoft, Apple for creating season specific promotions to consistently improve YoY growth for the LFL stores. - Maintaining the fill rates above 90% which was an involving task taking into the consideration the pace at which the new stores were being opened that was almost 5 stores a week. - Forecasting the adequate MDQ / MOQ for each store across India in such a way that the productivity per SKU remains above 1. - Running exclusive launches in collaboration with brands like Microsoft, Sony, and Indian representatives for the software brands like Ubisoft, EA, Activision. Achievements: - Improved the Microsoft attach (ratio of Offices sold and the total number of machines sold) from a mere 4 – 5% to 20% with a consequent increase in the number of laptops and desktops being sold. - Were able to sell off more than 1000 units of PS4 on day one of its launch through a joint effort of Sony and Reliance via print media and other activation mediums like mall activations and destination store launches.

Roles & Responsibilities: - Replenishing and ordering the new stocks for the stores across the country from the already registered vendors and responsible for onboarding the new ones in case there is a supply shortfall. - Ensuring the stock purchased achieves 70% sale through within the first four weeks of the launch. - 100% fill rate of the Purchase Orders to be ensured. - Flushing out the dead stock by running various promotions in collaboration with the marketing team. Achievements: - Improved the margins from a meagre 10% average on consoles to 25% by importing it from European sources. - Launched an exchange policy for used games that turned out to be better margin generator than the new ones.