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Katja Bäckström Email & Phone Number

Business Leader | Business Strategy & Transformation | Profitable Growth | Generative AI | CX & EX | Keynote Speaker at Elisa
Location: Helsinki, Uusimaa, Finland 10 work roles 3 schools
1 work email found @suomi24.fi LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
Role
Business Leader | Business Strategy & Transformation | Profitable Growth | Generative AI | CX & EX | Keynote Speaker
Location
Helsinki, Uusimaa, Finland
Company size

Who is Katja Bäckström? Overview

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Quick answer

Katja Bäckström is listed as Business Leader | Business Strategy & Transformation | Profitable Growth | Generative AI | CX & EX | Keynote Speaker at Elisa, a company with 4319 employees, based in Helsinki, Uusimaa, Finland. AeroLeads shows a work email signal at suomi24.fi and a matched LinkedIn profile for Katja Bäckström.

Katja Bäckström previously worked as Director, CX Business Solutions at Elisa and Director, Digitalisation Solutions at Elisa. Katja Bäckström holds Master Of Business Administration - Mba, Organizational Leadership from Jamk University Of Applied Sciences.

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Email format at Elisa

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*@suomi24.fi
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Profile bio

About Katja Bäckström

I'm an experienced female leader with a 10+ years of experience in managing change in various operating environments. I have successfully transformed several businesses into profitable growth and significantly improved employee satisfaction alongside change initiatives. I'm super exited and focused on measurable customer value and business metrics & drivers. I operate in a hands-on leadership style - diplomatically, yet persistently. I believe that success fuels enthusiasm and therefore I'm able to maintain a predominantly positive atmosphere even in difficult situations. I have experience in end-to-end business management and particularly deep expertise in go-to-market strategies and AI orchestrated customer interactions. I have had the privilege of working among pioneers in creating AI strategy & offerings and implementing solutions in our own and customers’ work environments Specialities:#P&L Management#Change management #Business transformation#Operational Excellence#Entrepreneurial Culture#Customer Value Creation#Generative AII'm also eager to share ideas and best practices both peer to peer or as a keynote in events. Please don't hesitate to contact if you need inspirational, mind-shaking ideas or presentations!

Listed skills include B2B Marketing, B2B, Marketing Communications, Online Marketing, and 46 others.

Current workplace

Katja Bäckström's current company

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Elisa
Elisa
Business Leader | Business Strategy & Transformation | Profitable Growth | Generative AI | CX & EX | Keynote Speaker
helsinki, southern finland, finland
Website
Employees
4319
AeroLeads page
10 roles

Katja Bäckström work experience

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Director, Cx Business Solutions

Current

Helsinki Metropolitan Area

Director, CX Business SolutionsResponsible for CX Business Solutions Business Unit at Elisa.Member of the Management team of IT Business Solutions Unit.Main responsibilities:- P&L Management (140+ employees, 8 direct reports, incl. Fenix Solutions Oy)- Operational efficiency, growth & employee engagement - Strategic portfolio development, including AIKey.

Apr 2021 - Present

Director, Digitalisation Solutions

Helsinki Area, Finland

Responsible for Digitalisation Solution Business Unit at Elisa. Member of the Management team of IT and Business Solutions Unit.Main responsibilities: - Business operations in large corporate customers segment (60+ employees, 8 direct reports) - Drive profitable growth and CX culture & strategy to disrupt IT/Digitalzation offering - Help Elisa's corporate.

May 2019 - Apr 2021

Commercial Lead

Helsinki Area, Finland

Responsible for driving marketing, sales and service design operations at Elisa. Member of the Management team, Digitalization / IT and Business Solutions UnitMain responsibilities: - drive marketing and sales operations in large corporate customers segment- develop service & business design offering as a way of go-to-market - help Elisa's corporate.

Apr 2019 - Feb 2020

Business Lead, Service Design

Helsinki Area, Finland

Responsible for driving business & culture of Service Design at Elisa. Member of the Management team, Digitalization / IT and Business Solutions UnitMain responsibilities: - develop service design offering and professional service culture to help organizations to improve their customer/user experience- help organizations in digital transformation to.

Oct 2018 - Apr 2019

Head Of Customer Acquisitions Solutions

Helsinki Area, Finland

Responsible for driving business of Digital Customer Acquisition Solutions at Elisa.Member of the Management team, Sales and Offering / Customer Interaction SolutionsMain responsibilities:- develop customer engagement offering to help companies to digitalize & measure the business value of their customer interactions- help companies top management to.

Mar 2016 - Oct 2018

Marketing Director

Finland

Responsible for Visma Software's and Finnvalli's (merged with Visma Software Oy December 2014) marketing & sales support strategy and operations. Member of the Management Team.Key responsibilities:- integration of the marketing & sales support operations of Finnvalli Oy - further development of marketing & sales support strategy and tactics (customer.

Sep 2014 - Mar 2016

Marketing Manager

Espoo

Responsible for Visma Software's marketing & sales support strategy and operations. Member of the Management TeamKey responsibilities:- leading marketing & sales support operations (6+ Visma headcount and outsourced resources) - developing marketing & sales support strategy and tactics (inbound marketing, marketing automation, content marketing and.

Aug 2012 - Sep 2014

Marketing Coordinator

Espoo

Responsible for planning & execution of marketing activities for channel sales. (Including Visma Business and Visma Nova product marketing)Key responsibilities:- planning and execution of marketing activities to support channel sales (70 partners)- product marketing for Visma Business (upper SME) and Visma Nova (lower SME)- development of collaboration.

Dec 2010 - Aug 2012

Marketing Planner

Oy Eniro Finland Ab

Responsible for marketing operations in Advertisers-segment. Key responsibilities:- Customer Marketing Concept creation for Advertisers-segment- planning and execution of marketing communication activities to support telesales and KAM-team- development of Go-To-Market-process and collaboration between marketing-sales-product managersKey achievements.

May 2007 - Nov 2010

Marketing Assistant

Oy Eniro Finland Ab

Espoo

Jun 2004 - Apr 2007
Team & coworkers

Colleagues at Elisa

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3 education records

Katja Bäckström education

Bachelor Of Business Administration, Bba, Marketing

Evtek Mercuria Business School

Business College Graduate, Marketing And Logistics

Kauppiaitten Kauppaoppilaitos
FAQ

Frequently asked questions about Katja Bäckström

Quick answers generated from the profile data available on this page.

What company does Katja Bäckström work for?

Katja Bäckström works for Elisa.

What is Katja Bäckström's role at Elisa?

Katja Bäckström is listed as Business Leader | Business Strategy & Transformation | Profitable Growth | Generative AI | CX & EX | Keynote Speaker at Elisa.

What is Katja Bäckström's email address?

AeroLeads has found 1 work email signal at @suomi24.fi for Katja Bäckström at Elisa.

Where is Katja Bäckström based?

Katja Bäckström is based in Helsinki, Uusimaa, Finland while working with Elisa.

What companies has Katja Bäckström worked for?

Katja Bäckström has worked for Elisa, Visma Software Oy, and Oy Eniro Finland Ab.

Who are Katja Bäckström's colleagues at Elisa?

Katja Bäckström's colleagues at Elisa include Olli Salmela, Samuli Jokinen, Risto Marttinen, Arja Saloranta, and Ron Katz.

How can I contact Katja Bäckström?

You can use AeroLeads to view verified contact signals for Katja Bäckström at Elisa, including work email, phone, and LinkedIn data when available.

What schools did Katja Bäckström attend?

Katja Bäckström holds Master Of Business Administration - Mba, Organizational Leadership from Jamk University Of Applied Sciences.

What skills is Katja Bäckström known for?

Katja Bäckström is listed with skills including B2B Marketing, B2B, Marketing Communications, Online Marketing, Marketing Management, Marketing, Marketing Communications Planning, and Digital Marketing.

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