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Katja Bäckström is listed as Business Leader | Business Strategy & Transformation | Profitable Growth | Generative AI | CX & EX | Keynote Speaker at Elisa, a company with 4319 employees, based in Helsinki, Uusimaa, Finland. AeroLeads shows a work email signal at suomi24.fi and a matched LinkedIn profile for Katja Bäckström.
Katja Bäckström previously worked as Director, CX Business Solutions at Elisa and Director, Digitalisation Solutions at Elisa. Katja Bäckström holds Master Of Business Administration - Mba, Organizational Leadership from Jamk University Of Applied Sciences.
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AeroLeads found 1 current-domain work email signal for Katja Bäckström. Compare company email patterns before reaching out.
I'm an experienced female leader with a 10+ years of experience in managing change in various operating environments. I have successfully transformed several businesses into profitable growth and significantly improved employee satisfaction alongside change initiatives. I'm super exited and focused on measurable customer value and business metrics & drivers. I operate in a hands-on leadership style - diplomatically, yet persistently. I believe that success fuels enthusiasm and therefore I'm able to maintain a predominantly positive atmosphere even in difficult situations. I have experience in end-to-end business management and particularly deep expertise in go-to-market strategies and AI orchestrated customer interactions. I have had the privilege of working among pioneers in creating AI strategy & offerings and implementing solutions in our own and customers’ work environments Specialities:#P&L Management#Change management #Business transformation#Operational Excellence#Entrepreneurial Culture#Customer Value Creation#Generative AII'm also eager to share ideas and best practices both peer to peer or as a keynote in events. Please don't hesitate to contact if you need inspirational, mind-shaking ideas or presentations!
Listed skills include B2B Marketing, B2B, Marketing Communications, Online Marketing, and 46 others.
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A career timeline built from the work history available for this profile.
Helsinki Metropolitan Area
Director, CX Business SolutionsResponsible for CX Business Solutions Business Unit at Elisa.Member of the Management team of IT Business Solutions Unit.Main responsibilities:- P&L Management (140+ employees, 8 direct reports, incl. Fenix Solutions Oy)- Operational efficiency, growth & employee engagement - Strategic portfolio development, including AIKey.
Helsinki Area, Finland
Responsible for Digitalisation Solution Business Unit at Elisa. Member of the Management team of IT and Business Solutions Unit.Main responsibilities: - Business operations in large corporate customers segment (60+ employees, 8 direct reports) - Drive profitable growth and CX culture & strategy to disrupt IT/Digitalzation offering - Help Elisa's corporate.
Helsinki Area, Finland
Responsible for driving marketing, sales and service design operations at Elisa. Member of the Management team, Digitalization / IT and Business Solutions UnitMain responsibilities: - drive marketing and sales operations in large corporate customers segment- develop service & business design offering as a way of go-to-market - help Elisa's corporate.
Helsinki Area, Finland
Responsible for driving business & culture of Service Design at Elisa. Member of the Management team, Digitalization / IT and Business Solutions UnitMain responsibilities: - develop service design offering and professional service culture to help organizations to improve their customer/user experience- help organizations in digital transformation to.
Helsinki Area, Finland
Responsible for driving business of Digital Customer Acquisition Solutions at Elisa.Member of the Management team, Sales and Offering / Customer Interaction SolutionsMain responsibilities:- develop customer engagement offering to help companies to digitalize & measure the business value of their customer interactions- help companies top management to.
Finland
Responsible for Visma Software's and Finnvalli's (merged with Visma Software Oy December 2014) marketing & sales support strategy and operations. Member of the Management Team.Key responsibilities:- integration of the marketing & sales support operations of Finnvalli Oy - further development of marketing & sales support strategy and tactics (customer.
Espoo
Responsible for Visma Software's marketing & sales support strategy and operations. Member of the Management TeamKey responsibilities:- leading marketing & sales support operations (6+ Visma headcount and outsourced resources) - developing marketing & sales support strategy and tactics (inbound marketing, marketing automation, content marketing and.
Espoo
Responsible for planning & execution of marketing activities for channel sales. (Including Visma Business and Visma Nova product marketing)Key responsibilities:- planning and execution of marketing activities to support channel sales (70 partners)- product marketing for Visma Business (upper SME) and Visma Nova (lower SME)- development of collaboration.
Responsible for marketing operations in Advertisers-segment. Key responsibilities:- Customer Marketing Concept creation for Advertisers-segment- planning and execution of marketing communication activities to support telesales and KAM-team- development of Go-To-Market-process and collaboration between marketing-sales-product managersKey achievements.
Espoo
Other employees you can reach at elisa.com. View company contacts for 4319 employees →
Olli Salmela
Colleague at ElisaKuopio, Northern Savonia, Finland, Finland
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SJ
Samuli Jokinen
Colleague at ElisaPori, Satakunta, Finland, Finland
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RM
Risto Marttinen
Colleague at ElisaFinland, Finland
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AS
Arja Saloranta
Colleague at ElisaHelsinki, Uusimaa, Finland, Finland
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RK
Ron Katz
Colleague at ElisaHelsinki, Uusimaa, Finland, Finland
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AR
Anne Rajala
Colleague at ElisaTampere, Pirkanmaa, Finland, Finland
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EH
Esko Heinonen
Colleague at ElisaFinland, Finland
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HÖ
Helene Öller
Colleague at ElisaEspoo, Uusimaa, Finland, Finland
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KK
Kari Kujamäki
Colleague at ElisaFinland, Finland
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ЕО
Евгения Ол
Colleague at ElisaFinland, Finland
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Quick answers generated from the profile data available on this page.
Katja Bäckström works for Elisa.
Katja Bäckström is listed as Business Leader | Business Strategy & Transformation | Profitable Growth | Generative AI | CX & EX | Keynote Speaker at Elisa.
AeroLeads has found 1 work email signal at @suomi24.fi for Katja Bäckström at Elisa.
Katja Bäckström is based in Helsinki, Uusimaa, Finland while working with Elisa.
Katja Bäckström has worked for Elisa, Visma Software Oy, and Oy Eniro Finland Ab.
Katja Bäckström's colleagues at Elisa include Olli Salmela, Samuli Jokinen, Risto Marttinen, Arja Saloranta, and Ron Katz.
You can use AeroLeads to view verified contact signals for Katja Bäckström at Elisa, including work email, phone, and LinkedIn data when available.
Katja Bäckström holds Master Of Business Administration - Mba, Organizational Leadership from Jamk University Of Applied Sciences.
Katja Bäckström is listed with skills including B2B Marketing, B2B, Marketing Communications, Online Marketing, Marketing Management, Marketing, Marketing Communications Planning, and Digital Marketing.
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