Katherine Jacques

Katherine Jacques Email and Phone Number

Project Manager @ Proconstruc
Katherine Jacques's Location
Knowlton, Quebec, Canada, Canada
Katherine Jacques's Contact Details

Katherine Jacques work email

Katherine Jacques personal email

n/a

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About Katherine Jacques

My good communication, problem solving, and facilitation skills allow me to work with the business stakeholders and subject matter experts in order to understand their problems and needs and identify opportunities for improvement in business operations and processes. I rely on a broad set of experiences to tackle almost any issue. Global technical experiences, PMP, and a Bachelor in Commerce as well as my ability to understand the “big” picture in business processes have provided me with the expertise in translating the needs of the business into attainable objectives to the implementing technical staff. I have a deep interest in making things work efficiently and in ways that satisfy all parties involved. Efficiency reduces costs and allows for more time to be spent concentrating on what is truly important, satisfying the core business goals.Specialties: Project management, business/system analyst, integration, client relations, documentation, communication, training, team leader

Katherine Jacques's Current Company Details
Proconstruc

Proconstruc

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Project Manager
Katherine Jacques Work Experience Details
  • Proconstruc
    Office Manager
    Proconstruc Nov 2017 - Present
    Brome Lake, Quebec, Canada
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  • Chez Moi Chez Toi
    Restaurant Co-Owner
    Chez Moi Chez Toi Apr 2015 - Dec 2022
  • Self-Employed
    Project Manager
    Self-Employed Jul 2015 - Mar 2021
  • Brome Bird Care Inc.
    Project Manager
    Brome Bird Care Inc. Jul 2013 - Jul 2015
    Knowlton, Quebec
  • Orckestra Conseil Inc.
    Pco, Project Manager
    Orckestra Conseil Inc. Mar 2010 - Dec 2013
    Project Management for all internal projects as well as Project Controler for all Client facing projects
  • Outbox Technology Inc
    Sr. Client Rep & Operations Team Leader
    Outbox Technology Inc Dec 2005 - Oct 2009
     Web Ticketing Software development company -Clients: Cirque du Soleil, Centre Bell, GEG, Treasure Island (Las Vegas Show) Helped client build the work flow to aid in change management and process adjustments as well as to see where the new system needed improvements. System analysis, defining client specifications, and interface client/developer Created test scenarios and QA plan for verifying new components to the system Training and documentation of system as it is developed and adapted to client needs
  • Vanhoutte Inc
    Trainer & Integrator
    Vanhoutte Inc Apr 2005 - Nov 2005
     ERP system implementation in the West of Canada (95% travel) Requisitioning and installation of necessary equipment for the implementation  Training of all the users in each business unit location on the in-house designed ERP system Writing the « How To » documents for the various software modules
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  • Na
    Consultant
    Na Jan 2004 - Oct 2005
     Conception, requirements analysis, & development of a Call Tracking system for the Public Security department of the City of Westmount Development of a database for a daycare and for a security company
  • Wataniya Télécom Algérie
    Helpdesk Specialist
    Wataniya Télécom Algérie May 2004 - Oct 2004
     Telecommunication start-up in Algeria Initially worked in Technical support group setting up a helpdesk with proper methods & procedures. Worked with the Data Center coordinator setting up machinery, coordinating subcontractors, purchases and follow-ups as well as assuring cabling was up to established standards.  Created an Application Support Center that took all calls and dispatched them to the appropriate groups (when not solved by representative)
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  • Cgi - Pmo
    Junior Project Manger
    Cgi - Pmo Mar 2002 - May 2004
     Member of the Project Management Office supporting projects in the CSB business unit, giving project teams mentoring sessions on time management and project management.  Responsible for Weekly and Monthly report compilation for the assessment of Internal projects, PCO for Project Manager Certification Program project SR&ED Coordinator – Project working with Bell Canada to compile information on various tax credits awarded due to Scientific Research and Educational Development.
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  • Csb
    Information System'S Consultant
    Csb Jan 1999 - Mar 2002
     Working with a team supporting the networking and workstation needs of several clients (Bell Canada International, BCE Media, Canbras Communications, and BCE Capital)  Cabling, network maintenance & upgrades, and software system upgrades Specifically responsible for Inventory (including purchasing all equipment and keeping track of Hardware & Software licenses), documentation, creating reports for clients, backup scheduling and maintenance, and specializing in office product support. Built a ‘’Helpdesk’’ system to track calls as well as a database in order to maintain hardware and software inventory
  • Montrusco Bolton
    Information System'S Team Leader
    Montrusco Bolton Jun 1998 - Oct 1999
     Responsible for: Documentation & Training (software/systems), network implementation (7 remote offices across Canada using VPN), telephone system maintenance/upgrades, cabling, office moves (2), Technical support for 150 users. Was involved in the creation of a Helpdesk for controlling systems support and then managed the team behind it (sometimes up to 5 consultants and 1telephone operator).  Assisted in the implementation and structuring of the IT network as well as drawing plans.
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  • St. Lawrence Cement
    Stagiaire (Summers)
    St. Lawrence Cement 1994 - 1997
    Technical support and documentation
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Katherine Jacques Skills

Project Management Team Leadership Business Analysis Integration Quality Assurance Training Databases Communication Technical Documentation Scrum Business Process User Documentation Manage Client Relationships Customer Relationship Management Agile Methodologies Crm Management Business Integration

Katherine Jacques Education Details

Frequently Asked Questions about Katherine Jacques

What company does Katherine Jacques work for?

Katherine Jacques works for Proconstruc

What is Katherine Jacques's role at the current company?

Katherine Jacques's current role is Project Manager.

What is Katherine Jacques's email address?

Katherine Jacques's email address is ka****@****cmp.net

What is Katherine Jacques's direct phone number?

Katherine Jacques's direct phone number is +145052*****

What schools did Katherine Jacques attend?

Katherine Jacques attended Concordia University, Dawson College.

What are some of Katherine Jacques's interests?

Katherine Jacques has interest in Children, Arts And Culture, Disaster And Humanitarian Relief, Education.

What skills is Katherine Jacques known for?

Katherine Jacques has skills like Project Management, Team Leadership, Business Analysis, Integration, Quality Assurance, Training, Databases, Communication, Technical Documentation, Scrum, Business Process, User Documentation.

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