Katja Forbes Email & Phone Number

Singapore

London, England, Gb

A global role that oversees a broad portfolio of key functions including CX, product & service design, design operations, digital content, client research and insights, employee experience and innovation culture. This team delivers for client facing platforms (Straight2Bank web and mobile, SC Markets) as well as employee platforms (CRM, Call Centre and Client LIfe-cycle Management/KYC). By integrating qualitative and quantitative research, this team translates client behaviors into actionable insights and guides strategic decisions in the digital and data product suite. I also focus on fostering an innovation-driven, people orientated culture, promoting continuous learning and development, and ensuring operational excellence.

London, England, Gb

A global senior leadership role within the Corporate and Investment Banking (CIB) Digital Channels and Data Analytics (DCDA) team that delivers client experience and product strategy, CX initiatives and digital content for the CIB segment in 50 markets around the world.I am a member of the Standard Chartered Data Ethics working group under our Responsible AI team.

Dubai , Dubai , Ae

A fabulous APAC and Middle East CX conference group enabling attendees to deliver winning strategies and solutions to overcome experience challenges.

Washington, District Of Columbia, Us

A role that connects two things that bring me joy - diversity, equity, inclusion and belonging and Data Science!My mandate is to expand the ways DVS celebrates, engages and amplifies diverse voices in the Data Visualization community and to foster inclusivity in our activities, events and programming. Reach out to me to connect and share your ideas!

Bangalore, Karnataka, In

DesignUp is India's go-to conference for Design-in-Tech and Design-For-Tech. It sits happily at the intersection of Design, Tech and Business - embracing areas such as CX, Service Design, UI & UX, Interaction Design, User Research and Design Thinking. It seeks to introduce Indian and Asian designers to concepts around Machine Learning, AI, AR, VR, IoT and mixed reality.

Singapore, Sg

As the Chairperson CX Asia Week conference (2023 & 2024) I'm delighted to be the face of the event, and aim to create a welcoming and stimulating environment that promotes productive exchange of ideas.

Us

Us

As a Director on the Global Board of the Interaction Design Association I am responsible for organisational governance, advancing the discipline of interaction design worldwide and serving our fantastic community of over 100,000 members in more than 200 chapters around the globe.

Us

Copenhagen, Dk

We’re Designit, a strategic design firm. We work with ambitious brands to create high-impact products, services, systems and spaces – that people love. Because what matters to people, matters to business.

Glen Iris, Vic, Au

The CEO Institute was established to help business leaders like connect with peers and share skills, insight, and experience.With more than 1,000 members, they are proud to be Australia’s preeminent executive membership organisation. They facilitate connections through their face to face monthly meetings and networking events, creating effective leaders who thrive in today’s dynamic business environment.

The University Of Sydney, New South Wales, Au

As a guest lecturer and studio tutor in the USyd design lab, I supervise students undertaking a Bachelor of Design Computing and help guide their individual projects. I also teach design thinking, usability testing, inclusive design and other user experience techniques to students of Architecture and Design Computing at both Undergraduate and Post-Graduate level.

Designing the future of work and play.syfte believe great experiences are thoughtfully designed and carefully implemented. We specialise in research, UX, CX, service design and content strategy. In 2018, syfte was acquired by Designit, A Wipro Company.

Us

IxDA is a global network dedicated to the professional practice of Interaction Design. With the help of more than 90,000 members of the community since 2003, the IxDA network provides an online forum for the discussion of interaction design issues and other opportunities and platforms for people who are passionate about interaction design to gather and advance the discipline.As local leader I plan and facilitate all the events run by the Sydney chapter of IxDA with the Steering Committee.This is a wonderful volunteer role.

Marrickville, Nsw, Au

Inclusive UX specialises in the research and design of accessible user experiences. We work across all phases of research and design of digital content and services including mobile and touch devices.

New York, Ny, Us

The General Assemb.ly UX Design course aims to teach students core industry skills, apply best practices to analyse problems and create effective designs, express design ideas through sitemaps, userflows, and wireframes and create and communicate solutions to business problems that meet user goals.

Sydney, Nsw, Au

Working within the Online Solutions group, in the User Experience and Design (UXD) team, I primarily focus on understanding and designing for customer needs through research, formulating user personas and journeys, creating intuitive navigation and functionality for CBA Netbank as well as other sites including web, mobile and touch applications. I also have a strong focus on accessibility and inclusive design.

Toronto, On, Ca

Located in London, a challenging role within the charitable arm of Thomson Reuters, the Thomson Reuters Foundation, as the UX architect on the redesign of AlertNet, a humanitarian news network aiming to keep relief professionals and the wider public up-to-date on humanitarian crises around the globe, Trust Law, the pro-bono legal matching service and Trust.org, the Foundations portal site.Based in London

London, Gb

Overall management of the implementation of the web strategy for Royal National Institute of Blind People. Using Microsoft Sharepoint, the programme will deliver a new fully accessible intranet, website and e-commerce solution.Based in London.

New York, Ny, Us

R/GA is a highly creative digital agency delivering measurable, award-winning work across multiple channels for a range of diverse industries.This senior role is responsible for overseeing multiple producers and teams from beginning to end of project and campaign life cycles. These teams are geographically distributed between London and New York.Also encompasses management of UK Nokia campaigns as several global campaignsBased in London

Sunnyvale, Ca, Us

A complex role responsible for all product management & development associated with the Yahoo! News sites and Network Services for the UK, Ireland, Italy, Spain, France, Germany and the Nordic countries.Based in London.

Boston, Ma, Us

Overall responsibility for management of several projects across multiple industry sectors. Management of globally distributed teams including assignments in Australia, Japan, India, China, United States, Europe and the UK.Primarily based in London

Gb

One of the most innovative Australian digital agencies.Based in Sydney

Au

A product management role including planning strategy and managing for all community products and projects including OzEmail’s live chat and Instant Messenger.Based in Sydney

Based in Sydney

Master Of Data Science Strategy And Leadership

Master Of Science (Msc), Human Centred Systems

Advanced Leadership Program, Organizational Leadership

Certificate Of Cultural Competence - Aboriginal Sydney, Cultural Anthropology

Masters (Mmdes), Multimedia Design

Ba (Communications), Broadcast Journalism & Politics