Katherine Higgins

Katherine Higgins Email and Phone Number

Senior Partner Operations Manager @ Artemis Distribution
Elkhorn, WI, US
Katherine Higgins's Location
Elkhorn, Wisconsin, United States, United States
Katherine Higgins's Contact Details

Katherine Higgins work email

Katherine Higgins personal email

n/a
About Katherine Higgins

A talented detail orientated professional offering various skills that have been acquired in previous roles to show the abilities of resolving customer concerns, staff assistance, company strategic initiatives and the follow through to make things happen. Specialties include: Inside Sales, Customer Service, Supervisory Management, Customer Service Management, KPI's, SLA's, Asana, Guru, Epicor ERP, Salesforce and Cisco contact center phone software. Have extensive knowledge of a manufacturing environment, the metals industry as well as car dealership/automotive experience.

Katherine Higgins's Current Company Details
Artemis Distribution

Artemis Distribution

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Senior Partner Operations Manager
Elkhorn, WI, US
Website:
artemisdistribution.com
Employees:
66
Katherine Higgins Work Experience Details
  • Artemis Distribution
    Senior Partner Operations Manager
    Artemis Distribution
    Elkhorn, Wi, Us
    View
  • Artemis Distribution
    Customer Service Manager
    Artemis Distribution Jan 2023 - Present
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  • Artemis Distribution
    Customer Service Executive
    Artemis Distribution Feb 2022 - Jan 2023
    Remote
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  • The Wagner Companies
    Customer Service Manager
    The Wagner Companies Dec 2008 - Aug 2021
    Managed the processing of customer orders relative to analysis, identifications, pricing, shipping commitments, correspondence and the necessary customer services connected with the operation. Oversaw the work of 6 direct reports daily for performance to ensure that customers received the highest level of service.
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  • R&B Wagner, Inc
    Customer Service Supervisor
    R&B Wagner, Inc Sep 2004 - Nov 2008
    Promoted to Supervisor and began to oversee department as a whole. Had full control over decision making within department and had direct reports.
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  • R&B Wagner, Inc
    Customer Service Coordinator
    R&B Wagner, Inc Feb 2003 - Sep 2004
    Continued to handle customer order entry, but also began to oversee department and create standards for how the department should function. Worked along side Customer Service Manager to assist in managing the department.
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  • R&B Wagner, Inc
    Customer Service Representative
    R&B Wagner, Inc Dec 2001 - Feb 2003
    Answered customer calls, faxes, e-mails. Entered orders and handled quotes. Coordinated shipments and ensured the highest levels of customer satisfaction.
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  • American Iron & Alloys
    Inside Sales - Receptionist
    American Iron & Alloys Aug 1999 - Oct 2001
    Started as the receptionist, answered all incoming calls, filed material certs, invoices & handled outgoing UPS shipments. Then promoted to Inside Sales where I also made collection calls and assisted in order entry for customer orders. Worked briefly also with coordinating incoming shipments from overseas.
  • Gordie Boucher Nissan
    Vehicle Inventory Clerk/Receptionist/Cashier
    Gordie Boucher Nissan Sep 1997 - Aug 1999
    Entered in all vehicles purchased by the company, used & new. Signed titles and created all paperwork needed to place vehicles up for sale within the dealership. Handled cash for the service department as well as car sales, as well as handling all incoming calls for the dealership.
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Katherine Higgins Skills

Leadership Six Sigma Skilled Multi Tasker Purchasing Price Lists Sales Data Entry Microsoft Powerpoint Order Management 5s Epicor Customer Focused Service Customer Satisfaction Customer Service Management Team Management Customer Service Training Process Improvement Team Leadership Epicor Erp Sales Order Microsoft Office Microsoft Word Microsoft Excel Customer Management Supervisory Skills Manufacturing Time Management Six Sigma Green Belt Microsoft Outlook Training Customer Service Contract Negotiation Order Fulfillment Invoicing Supervisory Management Business Process Improvement Job Aids Interpersonal Skills Management Scheduling Kaizen Coaching Project Management Problem Solving Continuous Improvement Accounts Receivable Customer Service Operations Analysis Hiring Microsoft Teams

Katherine Higgins Education Details

Frequently Asked Questions about Katherine Higgins

What company does Katherine Higgins work for?

Katherine Higgins works for Artemis Distribution

What is Katherine Higgins's role at the current company?

Katherine Higgins's current role is Senior Partner Operations Manager.

What is Katherine Higgins's email address?

Katherine Higgins's email address is ka****@****ion.com

What schools did Katherine Higgins attend?

Katherine Higgins attended Gateway Technical College, Thomas More High School.

What skills is Katherine Higgins known for?

Katherine Higgins has skills like Leadership, Six Sigma, Skilled Multi Tasker, Purchasing, Price Lists, Sales, Data Entry, Microsoft Powerpoint, Order Management, 5s, Epicor, Customer Focused Service.

Who are Katherine Higgins's colleagues?

Katherine Higgins's colleagues are Hollie Paul, Mariah Clarke, Kristi Lee, Marcos Jimenez, Rebecca Jones, George Sallee, Lauren Woody.

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