-Prepared,edited and proof read documents.-Helped customers reinstate their accounts by giving them a settlement figure and arrange a payment time frame.-Utulize strong negotiation and problem solving skills to assist consumer with paying their debts.-Support management and staff ad hoc duties.

-Co-ordinated travel arrangements as well as organise,manage and file confidential documents -Manager employers household,seating appointments and overseeing all contractors and vendor.-Organised information and events for Executives daily.-Assisted in managerial and daily tasks management.-Answered and screened all phone-calls and upcoming mail and directed them accordingly.

- Reception desk responsibilities.- Actively support daily operations with administrative related responsibilities (paperwork,filling invoices and filling system )- Receiving, acknowledging and replying to all correspondence.-Provide regular feedback to superiors after engagement with clients and suppliers.-Experience and proficiency with Microsoft office package .

-Communicated with callers.-Operated soundboard.-Prepared story ideas and angles to discuss during podcast.-Research cg latest trends and hot topics to maintain relevant discussions.-Cultivate relationships with sponsors to secure advertisements.

Manage and prioritize concerns simultaneously- Provide appropriate and correct information to incoming customer order status and productsknowledge request Resume: KATLEGO SAMUKELO CARLY Page 2 | 0766789301- A positive attitude, even when faced with misplaced criticism- The ability to learn quickly and move on from both success and failure- Process customer orders, changes- Provide timely feedback to company management regarding challenges/ customer service- Partnership with the sales team to meet and exceed customer service expectation- Listen, document and help resolve conflicts with customers- Document the patterns and queries that may indicate a larger problem with the products that needsto be resolved