Katlego Gwala Email & Phone Number

With a strong background in reception management, administrative support, and office operations, I bring a comprehensive skill set and a dedication to excellence in every role I undertake. Currently, I serve as a Reception Manager at Planet Fitness, where I manage memberships, oversee phone and email communications, handle cash and POS operations, and ensure a welcoming and organized reception area. My role also involves training and supervising staff, maintaining adherence to gym policies, and handling member feedback with a focus on exceptional service.Previously, I worked as an Admin/Personal Assistant at Rawstrawberry, where I managed day-to-day operations, designed catalogs, scheduled deliveries, and maintained both electronic and physical filing systems. My experience in managing social media, processing invoices, and providing general support to visitors and clients has honed my organizational and multitasking abilities.As a Virtual PA at KS Grafix, I excelled in managing daily operations, scheduling appointments, updating social media content, and ensuring smooth website functionality. I also handled customer inquiries, created and edited documents, and managed personal appointments and reservations.In my role as Office Administrator and Bookkeeper at Lobone Training Centre, I was responsible for customer interactions, organizing computer-based information, scheduling and recording meetings, performing bank reconciliations, and depositing funds. My meticulous attention to detail and strong organizational skills ensured efficient office operations and accurate financial management.Throughout my career, I have demonstrated a commitment to delivering high-quality service, fostering effective communication, and optimizing operational processes. Let's connect and explore how we can collaborate to achieve operational excellence and enhance organizational efficiency.