Assisted with the management of incremental US LEGO Club Magazine development by coordinating and consolidating feedback for created layouts to ensure they meet the creative brief before sharing with US Brand Manager.Managed external agency relationship for US LEGO Club Cool Creations and Contests.Solicited content feedback on behalf of LEGO Club from Consumer Services.Supported the US Club Manager and Canadian Club Manager on user generated and local LEGO Club content.Reviewed Medallia LEGO Club survey results and analyze data.Recruited and assisted in managing LEGO Club focus groups.

Demonstrated leadership and customer service experience.Trained new employees on the correct procedures for a full shift.Supervised opening and closing procedures using corporate standards.Maintained an accurate cash balance of $2,000 for two registers daily.Administered the money for cash out at the end of shifts.

Assisted in planning and implementation of special events and projects.Recruited other companies to donate to special events. Performed administrative tasks to support the Club Director such as answering phones and managing calendar.Produced donation letters, donor receipts and thank-you letters; entered donor information in donor database in support of Development department.

Promoted special events on campusVolunteered in painting murals to make the community a better placeContributed to event set up in the community buildingActed as front desk assistant for the University’s residents