Katlin Winger Email & Phone Number

Indianapolis, Indiana, United States

United States

Indianapolis, Indiana, United States

Develop and manage weekly email campaigns, collaborating with the management team to provide branding, drive customer retention, and increase traffic to websites and dealership. Implementing and managing a monthly newsletter (Terry Lee Chronicle) for customer database exceeding 20,000. Provide creative for website advertising and assist in creating SEO website content. Manage enrollment and execution of two annual employee survey programs, Automotive News Best Dealerships to Work For and Indianapolis Star's Top Workplaces Awards.Develop content for external email marketing campaigns. Manage Customer Relationship Management (CRM) email and letter templates to increase open rates and responses from customers

Avon

Managed the CRM system (eLead), for the Sales department; monitored internet leads, daily activities, and potential prospects to ensure follow-up was thorough and timely in order to capture sales. Monitored incoming and outgoing phone calls to evaluate interactions with customers. Provided creative posts for the dealership’s social media, newsletter, and marketing campaigns. Managed enrollment of dealership award programs.

System Administrator of the Reynolds and Reynolds Dealer Management System.

Indianapolis, Indiana

Managed sixty plus car dealerships in the Indianapolis/Northern Indiana markets. Quarterly visits working with all levels of personnel of the dealerships to increase software utilization of the Reynolds and Reynolds Dealer Management System.