Katlyn Kaiser Email & Phone Number

Tempe, Az, Us

Phoenix, Arizona, United States

Continue to manage the Gray broadcast relationship. - Manage assigned account management team, providing guidance, support and evaluation for all team members.- Serve as initial management point of contact for partner/client escalations.- Conduct regular 1:1 and team meetings with direct reports to review client business and team goals and progress; communicate regularly with Senior Client Services Manager to provide updates.- Collaborate with internal teams to build lines of communication for exchange of open ideas and problem solving.- Partner with assigned Account Managers to participate in planning discussions for new and existing orders; recommend strategies or changes based on history and best practices.- Review and provide feedback on new collateral and other sales documentation and new product offerings- Collaborate with internal teams on account set-up to ensure accuracy in targeting, allocation, etc. Pre-empt and/or act quickly to mitigate errors or other issues.- Collaborate on make good process with account managers and internal teams, when needed.- Establish and monitor the execution of QA process for key accounts.

Phoenix, Arizona, United States

Work with Gray's Broadcast entities to expand their robust client list in the OTT space through partnerships with Sling, Roku, Scripps, A&E, and numerous other platforms utilizing our ad servers.- Partner with Sales, Planning and Operations teams on all aspects of campaign planning, launch execution, optimization and post-campaign recaps for strategic clients.- Collaborate with designated sales team to provide a high level of customer service by means of daily interaction with existing agency contacts and client partners.- Establish customer KPIs and work with internal partners to measure progress and proactively address issues as they arise; advocate for client in internal stakeholder conversations.- Develop and deliver business reviews that highlight key wins and opportunities; prepare weekly and monthly delivery reporting; identify new strategic opportunities for existing customers and make recommendations for implementation.- Own client communication as necessary with any custom implementations – website pixel implementation, first party data onboarding, custom reporting needs, etc.- Mentor account management colleagues on role-specific best practices; work with CS Management team to create and present training materials.

Phoenix, Arizona Area

Managed the day-to-day operations of TEGNA accounts by working with our sales counterparts to develop, execute and manage OTT campaigns.- Partner with Sales, Planning and Operations teams on all aspects of campaign planning, launch execution, optimization and post-campaign recaps for strategic clients.- Collaborate with designated sales team to provide a high level of customer service by means of daily interaction with existing agency contacts and client partners.- Establish customer KPIs and work with internal partners to measure progress and proactively address issues as they arise; advocate for client in internal stakeholder conversations.- Own client communication as necessary with any custom implementations – website pixel implementation, first party data onboarding, custom reporting needs, etc.

Phoenix, Arizona Area

Enterprise account managers are responsible for managing the business relationships with our organization’s multi location accounts. Also functions as the strategic product and service lead with external and internal partners for a variety of digital products and accounts. This involves initial relationship building and working alongside internal sales reps to manage and grow a client's business. As the primary point of contact for clients, the AM is instrumental in the on-boarding of new accounts, ensuring that marketing objectives are accurately identified prior to campaign development. As the strategic manager, an AM monitors campaign performance, works with internal product support teams and makes data-driven recommendations for optimization to meet the client’s digital marketing objectives.

Phoenix, Arizona Area

A Digital Account Manager functions as the strategic product and service lead with external and internal partners for a variety of digital products and accounts. This involves initial relationship building and working alongside internal sales reps to manage and grow a client's business. As the primary point of contact for clients, the AM is instrumental in the on-boarding of new accounts, ensuring that marketing objectives are accurately identified prior to campaign development. As the strategic manager, an AM monitors campaign performance, works with internal product support teams and makes data-driven recommendations for optimization to meet the client’s digital marketing objectives.

Phoenix, Arizona Area

Lead and facilitate the end-to-end workflow of projects from inception through completion. As a crucial member of the Client Services Team, I am responsible for managing day-to-day activities resulting in successful project delivery on time and within budget for a wide variety of accounts.- Facilitates initial set-up using CRM interface and monitors progress throughout all phases of the project lifecycle, including detailed timing/scheduling of tasks & milestones, resourcing, tracking, change management and quality control.- Works closely with Account Management to coordinate fulfillment efforts between Client Services and Fulfillment Teams.- Ensures that discovery materials are received from internal teams, as well as digital assets required from clients for project initiation.- Sets clear priorities and expectations for tasks/deliverables across teams accountable for work, communicating clearly to all stakeholders, providing proper updated materials/documentation as needed and following up on action items.- Identifies risks and seeks partnership from internal teams to assist in prioritizing and resolving issues.- Identifies where altered requirements will involve extra time and/or resources and communicates implications to all stakeholders.- Enforces quality control process and product testing prior to and after deployment- Responsible for identifying process breakdowns, continually reviewing and revising procedures and objectives as needed to improve operations between the account management and fulfillment teams.Won three Value Awards

Phoenix, Arizona Area

Work with SEO team on assisting with search engine optimization, maps location claiming and set up, reporting, and client management for the portfolio of clients.- Optimize Google Maps listings- Organized and Solved Maps Client Errors - Call Google to claim and verify listings- Pull monthly Google Maps reports- Pull weekly Google Analytic reports- Run citations and syndication for clients- Run keyword audits for clients- Revamp and run blog for client guest posts- Created 42 Logos for Blog Network

Phoenix, Az

Angelo's is a local company who sells Italian Ice and Gelato at events around town. They also sell their product at Walmart and AJ's Fine Foods.- Venue Sales for Baseball Spring Training- Venue Sales for ASU and UofA Football- Venue Sales for Chandler Public Pools- Venue Sales for Scottsdale Culinary Festival- In Charge of set up and tear down of stand. - Count product and money to keep track of sales- Run birthday parties at the pools- Create orders based on needs of stand.

Tempe, Az

- Promote Five Ultimate at the tournaments we attended. - Represent Five Ultimate and their brand. - Promote a fun environment. - Promote Five by giving out Five gear to opposing teams.