Built, executed, and strengthened processes, including legal contracts, technical client onboarding, requests for proposals (RFP), sales lead generation, billing automation, and internal company communications.• Defined and documented training slide deck materials, conducting virtual onboarding and company-wide training sessions for up to 100 employees focused on contract flow, document uploading, billing, and CRM and legal best practices. • Spearheaded two company-wide off-sites for 50 employees in NYC and 100 employees in Hawaii, working with the COO to create robust in-person events for a fully remote company within one month and a $250,000 budget. Oversaw all aspects of planning, including organizing dinners and happy hours, mapping out logistics for travel and accommodations for employees from all over the world, setting up AV presentations, and managing financials. • Project managed the building of an automated billing system from scratch, partnering with software engineers to create and follow timelines, communicating progress with the C-suite team, following business needs specifications, and building training materials. • Key contact for relationships with external vendors and contractors, managing all company needs on the operations side, including coordination and design of company swag, photography and videography, software, and storage units • Launched company culture events such as happy hours, parties, in-person events, and a Juneteenth celebration, working to provide a space of inclusion and lifted spirits for a completely remote company, as well as foster a positive company culture that is proactive about sharing divisive opinions and focused on making all employees feel included.

Maintained sales data, calculating weekly company financial forecasts and building SQL sales metrics dashboards in open source Metabase platform that interfaced with an internal database.• Collaborated closely with C-Suite members and sales team in calculating and reporting weekly sales metrics to senior-level team members, managing schedules, creating board decks, organizing meetings, and helping to track executive action items.• Analyzed data quality for all contract deals, working with company CRM (Pipedrive) to ensure key data points were included and review churn-related sales metrics.• Coached teammates on customer relationship management best practices, building and maintaining training slide decks focused on how to work with internal CRM, interact with client health metrics, and input data correctly.

Completed data analytics for a nonprofit charter school, determining ways to reduce budget spending and communicating goals with upper management. Built two different dashboards to maintain school operations data within databases: • Created SQL dashboards connected to a database in the PeriscopeData platform to track and automate school performance metrics and predict monthly student meal spending for operations directors. • Developed Google Sheets dashboards using Google Apps scripts and Python to automate multiple dashboard processes.

Teacher at continuing education program in partnership with Rutgers and the University of Texas, aiding non-technical students and young professionals completing a career change. • Taught data analytics and data mining fundamentals through the completion of real-world projects using R, Python, Rapid Miner, and Amazon Web Services.• Assisted with curriculum development, data gathering, and student outreach.

- Responsible for opening and closing the Johnny Was store within Austin. Maintained and built customer clientele.

- Responsible for maintaining day-to-day administration tasks for the Josh Abbott Band, Eli Young Band, Kevin Fowler, Joe Nichols, Jack Ingram, and Chase Rice.

- Worked with clients and prospective clients in the public library market within Iowa, Connecticut, and Delaware. - Effectively pursued and closed new business through a consultative sales process. - Maintained and built existing account relationships.

- Managed all aspects of KVRX 2011 pledge drive. - Recruited and supervised student volunteers, called on businesses, and developed strategic business plans. - Raised $7,000.

- Hosted a one-hour free form radio show from 1 a.m. – 2 a.m., Saturday mornings. - Created, developed, and produced the show including researching musical artists and tracks, covering multiple genres. - Hosted a two-hour radio specialty show from 3 a.m. - 5 a.m. Tuesday mornings featuring paranormal activity. - Defined themes, interviewed guest, researched musical artists and tracks.

- Edited audio for The Bobby Bones Show and The Intern Show podcasts. Responsible for show re-cap, show prep, answering request lines, and maintaining an intern blog and research.