Katlyn Leighton Email & Phone Number

Fredericton, Nb, Ca

Burlington, Ontario

● Answer incoming calls for customer service;● Enter orders done over the phone;● Check the orders put through the website;● Check the backordered / out of stock items on our vendors sites;● Inform customers if any products due dates have changed;● Count inventory stock;● Computer work using excel, word and outlook;● Help customers find the product they are interested in; ● Communicating with the drivers delivering orders;

Oakville, Ontario

• Open and begin guest services operations before each working day;• Review messages and online appointment bookings and enterthem into internal scheduling software;• Receive customer phone calls throughout the day and scheduleappointments as required;• Place equipment and parts orders as required for scheduledappointments;• Coordination with service advisory team to ensure customersatisfaction;• Coordinate customer tire storage with off-site storage company;• Monthly mails out reminders for services get sorted and revised• Manage customers as they arrive for appointments by ensuringinformation and appointment details are correct;• Assist with cashier services when required such as registeringtransactions and showing customers to their vehicles;• Assist with receptionist duties when required such as directing incoming calls to appropriate staff and showing new customers tosales representatives;

• Open and begin guest services operations before each working day;• Review messages and online appointment bookings and enterthem into internal scheduling software;• Receive customer phone calls throughout the day and scheduleappointments as required;• Place equipment and parts orders as required for scheduledappointments;• Coordination with service advisory team to ensure customersatisfaction;• Coordinate customer tire storage with off-site storage company;• Monthly mails out reminders for services get sorted and revised• Manage customers as they arrive for appointments by ensuringinformation and appointment details are correct;• Assist with cashier services when required such as registeringtransactions and showing customers to their vehicles;• Assist with receptionist duties when required such as directing incoming calls to appropriate staff and showing new customers tosales representatives;

Milton, Ontario

• Create new signs and tags and update system pricing as per flyers and promotions; • Ensuring products entered into the database with the correct information;• Update all in-store pricing tags and signs to comply with new and expired sales;• Input any new or missing items into the company database;• Coordination with department leads to solve issues with missingitems and incorrect scanning;• Quality assurance checks by walking the store and ensuring allitems were tagged correctly.

Milton, Ontario

• Providing assistance to customers with returns or concerns;• Promoting current company programs within the store/company;• Lottery sales lead cashier;• Coordinating registrations for in-store cooking classes;• Coordinating appointments and bookings for rental cleaningequipment.

Oromocto, New Brunswick

• Assisting customers with navigating the store departments;• Providing information to customers on various store products;• Promoting Sobey’s Air Miles rewards program;• Handling cash, credit and cheque payments in a fast-pacedenvironment;• Ensured customer service and satisfaction.

Oromocto, New Brunswick

• Handling cash, credit and debit payments in a fast-pacedenvironment;• Ensuring customer satisfaction during their visit;• Ensuring a clean and sanitary working and dining facility;• Assisted in monitoring compliance with health and safety policies.

Diploma, Photography

Foundation Of Visual Arts Diploma, Foundation Of Visual Arts

9-12