Kat Marino (Smith) Email and Phone Number

- Orchard Design System is the 2024 NASCIO State IT Recognition Award Winner

• Led sprint meetings, planning sessions, prioritization, backlog refinement, and sprint retrospectives. Broke down large project concepts into technical requirements, specifications, and user stories.• Successfully estimated, planned, and executed multiple Custom Content projects during the Percolate-Seismic merger to create the industry leading Fund Report Orchestrator feature for our Financial Services customers, reducing the report time-to-market from 15 days to 4 days.• Led a team of 3 in localization efforts for the Percolate application to enhance global accessibility, translating over 1,000 files.• Managed cross-functional projects, collaborating between our dispersed global workforce, including teams in time zones in Asia and Africa.

• Built industry leading call center software, CallConnect, using Angular 7, Typescript, and Twilio from scratch to accept hundreds of incoming Zillow calls daily from our clients' leads, iterating over user feedback.• Trained our AI model to answer text message conversations to reduce load on our internal support staff, catching 80% of first text responses.• Rebuilt our internal employee software to increase performance 3x and create a seamless and speedy user experience.• Rebuilt the customer-facing Agent Portal for enhanced user engagement, performance, adoption, and analytics.• Implemented a self-signup capability and integrated billing subscriptions, driving passive revenue growth.• Mentored Junior Engineers, facilitated onboarding, and actively contributed to the Culture Committee.

• Successfully managed multiple projects on a dynamic schedule, consistently meeting tight deadlines and meeting product vision.• Skillfully adapted existing workflows to align with evolving customer feedback and changing requirements.• Contributed to the enhancement of the Consumer Interface, integrating key functionalities from user needs such as payment plans, post-registration merchandise purchasing, team switching, and search capabilities, increasing lifetime customer value.• Provided on-site technical support at select events, ensuring smooth operation and resolving technical challenges.

• Led a team of 3 as Product Owner for marketing tools on the admin website: orchestrated end to end processes, including gathering requirements from internal stakeholders, building wireframes, creating user stories, planning, documentation, development, execution, and deployment.• Spearheaded the construction of the admin website for our marketplace creating a modular and permissions-based architecture, designed for scalability within a rapidly expanding business, eliminating manual work by 35%.• Played an instrumental role in defining and upholding technical standards and documentation for Angular projects.• Engineered the My Account section of the FlexWallet mobile app, catering to over 6,000 daily users.

- Revamped the dorms website, implementing a responsive design tailored for mobile devices, enhancing user experience.- Collaborated closely with the marketing team to seamlessly integrate strategic messaging into the website design.- Conducted comprehensive A/B testing to evaluate the effectiveness of different design elements and identify successful features.

• Served as a liaison between students and company• Attended targeted student group meetings and presented information about our test prep courses• Brainstormed and implemented marketing ideas to increase prospect counts

• Created wireframes and mockups of in-game features with the Prototype on Paper (POP) app• Built prototypes and tested them on targeted user groups

• Developed a front end interface for a web application using AngularJS and Bootstrap• Created interactive mockups using Balsamiq• Attended meetings with the end users to determine requirements• Participated in an Agile development paradigm

• Developed a job in Talend software to automate the data integration process from a SQL server to the Salesforce.com cloud• Leveraged Splunk for tracing the logs of the data integration• Utilized a Maestro scheduler to allow my project to run daily via webservice trigger