Kat Mckean
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Kat Mckean Email & Phone Number

Support Coordinator | Tech Lead | CRM Expertise at ICS Complete
Location: Rochester, New York, United States 9 work roles 1 school
1 work email found @cbord.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email k****@cbord.com
LinkedIn Profile matched
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Current company
ICS Complete
Role
Support Coordinator | Tech Lead | CRM Expertise
Location
Rochester, New York, United States
Company size
59 employees

Who is Kat Mckean? Overview

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Quick answer

Kat Mckean is listed as Support Coordinator | Tech Lead | CRM Expertise at ICS Complete, a company with 59 employees, based in Rochester, New York, United States. AeroLeads shows a work email signal at cbord.com and a matched LinkedIn profile for Kat Mckean.

Kat Mckean previously worked as Client Experience Coordinator at Ics Complete and Support Coordinator at Techmd. Kat Mckean holds High School Diploma from Stars Academy.

Company email context

Email format at ICS Complete

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{first}.{last}@cbord.com
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AeroLeads found 1 current-domain work email signal for Kat Mckean. Compare company email patterns before reaching out.

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Profile bio

About Kat Mckean

I enjoy managing complex projects and delivering high-quality service to clients across various industries and regions. With my strong background in IT and customer relationship management, I understand the needs and expectations of both internal and external stakeholders to provide effective solutions that meet their goals and requirements.I am passionate about building strong, long-term relationships with partners. I believe that trust, communication, and collaboration are key factors for successful project outcomes. I have developed and facilitated relationships with teams worldwide including across the US, Canada, and Saudi Arabia while achieving multiple awards for customer satisfaction and employee of the year! I have also achieved a 1.4-million-dollar annual sales goal within my first year in previous roles. I am always looking for opportunities to improve processes, increase efficiency, and enhance customer satisfaction! How can I use my skillset to help you focus on your mission?

Listed skills include Powerpoint, Accounting, Salesforce.Com, Computer Hardware, and 23 others.

Current workplace

Kat Mckean's current company

Company context helps verify the profile and gives searchers a useful next step.

ICS Complete
Ics Complete
Support Coordinator | Tech Lead | CRM Expertise
santa ana, california, united states
Website
techmd.com
Employees
59
AeroLeads page
Company profile
View company profile Email format
9 roles · 27 years

Kat Mckean work experience

A career timeline built from the work history available for this profile.

Client Experience Coordinator

Current
Ics Complete

Rochester, New York, United States

Managing a technical support team resolving incoming support request tickets for our Northeast territories. I monitor urgent technical issues and coordinate scheduling needs for several teams across the company. I work with our Procurement, Projects, Implementations, Onboarding and Senior Engineer teams to ensure next steps are documented and implemented..

Nov 2019 - Present

Support Coordinator

Current
Techmd
Nov 2019 - Present

Technical Account Representative

Cbord

Ithaca, New York Area

  • Project lead for both standard and custom projects with high pressure needs
  • Developed and facilitated relationships with teams based both in the US, Canada and Saudi Arabia to manage projects and service delivery
  • Technical Account Management servicing over 200 Hospital & Health Care clients in Mid-West and Canadian Territories
  • 1.4-million-dollar annual sales goal achieved in 1st year.
Aug 2017 - Jan 2019

Managed Services Specialist

Cbord

Ithaca, New York Area

  • Helped drive the increase of billable services up to our most profitable year
  • Performed Project Management and Scheduling of application and server upgrades
  • Completed System Preflights and Project Notebook fulfillment
  • New Database and New Module Installations
  • Server Migrations
  • Database and Application upgrades
Jul 2015 - Aug 2017

Technical Support

The Cbord Group, Inc.

Ithaca, New York Area

  • Odyssey PCS - Technical Support
  • Helpdesk support for the cashless CBORD Odyssey PCS system
  • Installation and troubleshooting for the PCS GUI Media
  • Troubleshooting VPN Tunnel, Networking and Firewall issues
  • Troubleshooting and Training on Epic Terminal programming and functionality
  • Knowledge Base Article creation
Jan 2014 - Jul 2015

Billing Coordinator

Realpage, Inc.

Carrollton, Texas

  • Senior Invoice processor responsible for a wide platform of Housing clients
  • Overseas NOC implementation from process creation to QA after hand off.
  • QA of state regulations as well as client guidelines on all invoicing
2010 - Dec 2013

Tier 2 Technical Support/Installer

Bancard Payment Systems

Richardson, Texas

  • Senior Technical Support creating software builds for both retail and restaurant credit card applications
  • On site and remote installation, troubleshooting, and client training of credit card processing equipment and software
  • Warehouse Inventory management
2009 - 2010 ~1 yr

Download Assistance Team Lead

First American Payment Systems

Fort Worth, Texas

  • Single-handedly organized and executed the largest processing platform migration in company history
  • Created and managed a support team for top- tier clients for urgent and high priority issues
2001 - 2009 ~8 yrs

Technical Team Lead

Verizon Wireless

Fort Worth, Texas

  • Tech lead for a team of service agents on inbound support calls
  • A+ QA ratings
  • Highest level for escalated calls or difficult troubleshooting situations.
  • Trained on several database systems
1999 - 2001 ~2 yrs
Team & coworkers

Colleagues at ICS Complete

Other employees you can reach at techmd.com. View company contacts for 59 employees →

AT Antonio Torres Antonio Torres Colleague at Ics Complete United States, United States View → RD Rockdred Delos Santos Rockdred Delos Santos Colleague at Ics Complete Quezon City, National Capital Region, Philippines, Philippines View → RD Richard Deming Richard Deming Colleague at Ics Complete La Habra, California, United States, United States View → JE Jason Emerson Jason Emerson Colleague at Ics Complete Apple Valley, California, United States, United States View → CR Cindy Rodriguez Cindy Rodriguez Colleague at Ics Complete Nahant, Massachusetts, United States, United States View → JG Jarrod Gore Jarrod Gore Colleague at Ics Complete Las Vegas, Nevada, United States, United States View → DL Daniel Llopis Peralta Daniel Llopis Peralta Colleague at Ics Complete Barcelona, Catalonia, Spain, Spain View → AL Allison Lester Allison Lester Colleague at Ics Complete Buffalo-Niagara Falls Area, United States View → JJ Josefina Juni Sanahuja Josefina Juni Sanahuja Colleague at Ics Complete Greater Barcelona Metropolitan Area, Spain View → SA Saddam Ansari Saddam Ansari Colleague at Ics Complete Mumbai, Maharashtra, India, India View →
1 education record

Kat Mckean education

  • Stars Academy
    Stars Academy
    High School Diploma
FAQ

Frequently asked questions about Kat Mckean

Quick answers generated from the profile data available on this page.

What company does Kat Mckean work for?

Kat Mckean works for ICS Complete.

What is Kat Mckean's role at ICS Complete?

Kat Mckean is listed as Support Coordinator | Tech Lead | CRM Expertise at ICS Complete.

What is Kat Mckean's email address?

AeroLeads has found 1 work email signal at @cbord.com for Kat Mckean at ICS Complete.

Where is Kat Mckean based?

Kat Mckean is based in Rochester, New York, United States while working with ICS Complete.

What companies has Kat Mckean worked for?

Kat Mckean has worked for Ics Complete, Techmd, Cbord, The Cbord Group, Inc., and Realpage, Inc..

Who are Kat Mckean's colleagues at ICS Complete?

Kat Mckean's colleagues at ICS Complete include Antonio Torres, Rockdred Delos Santos, Richard Deming, Jason Emerson, and Cindy Rodriguez.

How can I contact Kat Mckean?

You can use AeroLeads to view verified contact signals for Kat Mckean at ICS Complete, including work email, phone, and LinkedIn data when available.

What schools did Kat Mckean attend?

Kat Mckean holds High School Diploma from Stars Academy.

What skills is Kat Mckean known for?

Kat Mckean is listed with skills including Powerpoint, Accounting, Salesforce.Com, Computer Hardware, Salesforce, Software Installation, Sales, and Accruals.

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