Kathryn Miller Email & Phone Number

Dayton, New Jersey, United States

•Responsible for managing over 500 client accounts, US and Internationally based.•Developed an updated Site Invoicing Protocol to ensure clients have a better understanding of billable items, reducing customer requests for clarification and increasing invoice closure by 50% in a 6-month period. •Responsible for coordinating with Business Development team to produce Customer Data Sheets, updated tax forms, and quotes for services •Liaison with Study Directors and respective Laboratory teams to ensure accurate and timely creation of incoming and completed studies. •Responsible for the management of Site Accounts Receivable banking actions and Site Expense purchases.•Crisis management team coordinator responsible for maintaining detailed logs on all communication related to COVID-19 within the company and the corporate office. •Responsible for coordinating on-site staff identification in order to ensure appropriate personnel are notified in case of COVID-19 exposure and liaise with Corporate, HR, and on-site staff.

Dayton, Nj

•On-Site front-desk liaison •Responsible for routing all calls to appropriate staff•Coordination of client meetings and working luncheons •Coordination of Site sponsored events for staff and Corporate sponsored fundraising•Responsible for Client Study report finalization and submissions•Process client past-due invoices and any written communication regarding studies being conducted

Equal Opportunity Advisor•Served as Unit representative for compliance with equal opportunity laws, guidelines, and policies•Responsible for providing training for Soldiers in accordance with DoD policy •Provided Soldiers with guidance on reporting process and options available to themFood Service NCOIC•Responsible for the management of over 10 Soldiers of various positions •Responsible for coordination and management of on-the-job training to ensure all operations were conducted IAW State and Federal Laws governing Food Services. •Created the Standard for all operational paperwork required to effectively manage Food Services for the New Jersey ARNG.•Responsible for providing meals for over 200 Soldier in Hostile Environments, while deployed in support of OEF.•Coordinated Unit Event Catering for special events and training exercises•Responsible for ensuring Unit met with all Federal and State Inspections requirements

Wall Township, Nj

• Check all Insurance documents for each customer and company working on company buildings• Answer calls, make travel arrangements, file all documents for customers and company buildings

Piscataway, New Jersey

•Responsible for monitoring client invoice deadlines •Provided written and electronic communication to clients regarding account status•Data entry tasks using Macola System for managing client payments •Provided coverage of reception area, to include answering phone calls and routing to appropriate personnel

•Coordinated physician schedules and maintained patient flow by communicating patient arrivals or delays •Facilitated daily administrative functions, including customer service, patient scheduling, and collecting/recording patient co-payments.•Managed medical records requests in accordance with all state and federal guidelines as well as HIPAA requirements for 5 Doctors in two offices and created medical records forms for the purpose of utilizing and completing records requests

Master Of Business Administration - Mba, Accounting And Business/Management

Bachelor'S Degree, Business Administration And Management, Sales And Marketing, Graduated

Woring On Certificate, Wedding Planning

Graduate Accounting Certificate