At our core, we are a hub of creativity and cultural immersion. Our commitment runs deep, rooted in the preservation and celebration of ancestral Indigenous art forms. With a diverse array of offerings, we're here to not only enhance your life but also kindle cultural appreciation and ignite your creative spark.Our traditional Indigenous craft workshops are more than just hands-on experiences; they're cultural journeys. For businesses or individuals seeking larger quantities or… Show more At our core, we are a hub of creativity and cultural immersion. Our commitment runs deep, rooted in the preservation and celebration of ancestral Indigenous art forms. With a diverse array of offerings, we're here to not only enhance your life but also kindle cultural appreciation and ignite your creative spark.Our traditional Indigenous craft workshops are more than just hands-on experiences; they're cultural journeys. For businesses or individuals seeking larger quantities or customized orders, we've got you covered. Show less

This Committee is a dynamic collection of professionals who are passionate about shaping the future of Travel Trade in our region.

Coralus co-creates new economic and social models by distributing crowdsourced support to our members, ventures, and the world. Learn more and Activate: https://www.coralus.world

Indigenous Markets connects Indigenous Vendors with free vendor opportunities.

Accountable for the total operation of the Dining Room including management, purchasing, operational, event planning and menu support.Provide direction and on-site service training to departmental staff.Keen adherence to Canada’s Food Guide to Healthy Eating, Hazardous Analysis Critical Control Point (HACCP), WHMIS, Health and Safety and Sanitation Code.Swiftly created, coordinated, and implemented COVID emergency protocols at outbreak.Appointed as a member of a working group to… Show more Accountable for the total operation of the Dining Room including management, purchasing, operational, event planning and menu support.Provide direction and on-site service training to departmental staff.Keen adherence to Canada’s Food Guide to Healthy Eating, Hazardous Analysis Critical Control Point (HACCP), WHMIS, Health and Safety and Sanitation Code.Swiftly created, coordinated, and implemented COVID emergency protocols at outbreak.Appointed as a member of a working group to standardize dining services across Sienna branded retirement and long-term care homes nationwide for during and post-pandemic environments. Inter-departmental coordination to ensure dining expectations of residents were exceeded. Show less

Maintaining the restaurant’s revenue, profitability and quality goals with the assurance of efficient restaurant operation, as well as maintaining high production, productivity, quality, and customer-service standards.Facilitation of staff training and continued staff support through multi-level service and POS training processes related to specific Brand and Franchisee standards.Management of multiple social media platforms between the Kingston locations to meet unique business… Show more Maintaining the restaurant’s revenue, profitability and quality goals with the assurance of efficient restaurant operation, as well as maintaining high production, productivity, quality, and customer-service standards.Facilitation of staff training and continued staff support through multi-level service and POS training processes related to specific Brand and Franchisee standards.Management of multiple social media platforms between the Kingston locations to meet unique business needs.Creation and implementation of staff and guest incentive programs.Coordination and communication of events and promotions to staff and community members.Community relationship building with the hosting of community based events.Brand building to enhance the business' image in the community.Raised over $800.00 on World Autism Awareness Day to support Shining Through Charities Show less

Working under the banner of the Queen's University Hospitality Department, I would provide the Queen's community with optimal customer experiences while adhering to a conjecture of policies to balance five multinational restaurant brand standards, Queen's University policies, and Sodexo procedures in a large, unionized environment.

Ensuring efficient restaurant operations by maintaining high production, productivity, quality, and guest-service standards.Maintaining the restaurant's revenue, profitability, and quality goals.Working within the restaurant, social media networking and within the community to drive sales; leading to company sales records for Summer 2017 and 2018.

Leading a large team in a large, fast-paced, customer-driven environment to ensure all quality standards are met and exceeded by the restaurant team.Composition of training material and execution of training programs for service staff.

•Facilitating CourtCall’s Remote Appearance Platform which provides attorneys with a user-friendly system and comprehensive technologies that allow remote Court Appearances to be simple, while also streamlining procedures for the Court•Simultaneously manage several tasks/activities efficiently and effectively, using available resources and time constraints, and achieve objectives in a timely, cost-effective manner with the highest-quality delivery possible•Ensuring all conference and… Show more •Facilitating CourtCall’s Remote Appearance Platform which provides attorneys with a user-friendly system and comprehensive technologies that allow remote Court Appearances to be simple, while also streamlining procedures for the Court•Simultaneously manage several tasks/activities efficiently and effectively, using available resources and time constraints, and achieve objectives in a timely, cost-effective manner with the highest-quality delivery possible•Ensuring all conference and telephonic court calls are executed in adherence with strict policies, procedures, and any federal laws and conventions including confidentiality standards. •Quickly and accurately scan for errors; relates to visual, numerical, and verbal data; also relates to generating and transmitting error-free products and work•Responsible for processing incoming conference call participants for numerous clients which includes gathering, verifying, and submitting information, answering inquiries, resolving issues, providing customer service and adhering to approved scripts Show less

Organization and execution of local fundraising and awareness events.

•Welcomed, checked-in, and checked-out clients in a friendly and polite manner• Professionally resolved any client concerns and complaints• Completed payments from clients while adhering to PCI Compliance standards• Formally corresponded with clients and other department• Answered telephone inquiries from members of the Carleton community and the general public promptly and professionally• Liaised with conference organizers to ensure contract agreements and expectations are… Show more •Welcomed, checked-in, and checked-out clients in a friendly and polite manner• Professionally resolved any client concerns and complaints• Completed payments from clients while adhering to PCI Compliance standards• Formally corresponded with clients and other department• Answered telephone inquiries from members of the Carleton community and the general public promptly and professionally• Liaised with conference organizers to ensure contract agreements and expectations are met• Efficiently used KX reservation software for collecting, inputting and updating reservation, client, and conference information as necessary• Coded and assigned electronic key cards for conference and private reservation clients• Acted as an ambassador for clients with inquiries regarding campus and local facilities/services• Ensured all relevant paperwork and daily sales summaries are complete for accountability and documentation purposes Show less

• Responsible for the supervision of 9 Campus Card representatives and addressing issues brought forth by them. • Responsible for the University’s main information line and automated attendant line (provide relevant information related to campus activities and services)• Strong knowledge of the university structure and academic regulations• Creation and implementation of training strategy for new employees• Intermittently responsible for duties of Administrative… Show more • Responsible for the supervision of 9 Campus Card representatives and addressing issues brought forth by them. • Responsible for the University’s main information line and automated attendant line (provide relevant information related to campus activities and services)• Strong knowledge of the university structure and academic regulations• Creation and implementation of training strategy for new employees• Intermittently responsible for duties of Administrative Coordinator• Conduct interviews for aspiring representatives• Production and issuance of all Campus Cards and U-Pass cards while maintaining a daily sales summary report• Completing debit, credit and cash transactions in accordance with PCI Compliance.• Managing the University’s main lost and found inventory• Monitor Galleria bookings and activities• Main office contact for a partnership with the University’s Summer Orientation program• Skills gained include: high levels of professionalism, tact, diplomacy, accuracy in understanding and relaying information, and proficiency with software including Outlook, Word, and Excel. Show less

• Knowledge of managing a fast-paced environment while honing skills of communication, leadership, teamwork, responsibility, and time-management• Training of crew members and other managers• Completion of crew member performance reviews• Developed and implemented incentive programs and crew and customer promotion programs• Operation of cash register as well as cash balancing system• Advancement of excellent customer service and consistent service goals• CBS Coordinator -… Show more • Knowledge of managing a fast-paced environment while honing skills of communication, leadership, teamwork, responsibility, and time-management• Training of crew members and other managers• Completion of crew member performance reviews• Developed and implemented incentive programs and crew and customer promotion programs• Operation of cash register as well as cash balancing system• Advancement of excellent customer service and consistent service goals• CBS Coordinator - restaurant leader of emerging McCafe brand• Skills gained include a strong understanding of customer service and public relations, tact, politeness, and patience. Show less