Katoria Holloway Email & Phone Number

Atlanta, Georgia, Us

Responsible for managing 40-60 assigned client projects daily through the production process accurately and on deadline. Maintain and monitor production projects, schedules, and deliverables. Liaison between client, sales, and production to ensure all required project details are communicated and documented to ensure success. Identify, resolve, and communicate order, product, and delivery issues promptly and accurately. Escalate issues in a timely and professional manner to keep projects on track. Monitor project health and submit timely project status reports as required. Build and maintain strong client relationships to deliver impeccable customer service. Ensure client quality and delivery expectations are met. Provide sales and client support as needed for upper management and stakeholders.

Atlanta, Georgia, Us

Provide exceptional customer service at the ticket counter, assisting passengers with ticket purchases, reservations, changes, and upgrades. Check passengers' identification documents and verify travel itineraries to ensure compliance with security protocols. Efficiently operate computerized reservation systems and ticketing software to issue tickets, process payments, and handle passenger inquiries. Collaborate with various departments, including ground services, flight operations, and security, to coordinate smooth flight departures and arrivals. Conduct boarding procedures, ensure compliance with airline policies and procedures, and facilitate on-time departures. Assist passengers with special needs, including unaccompanied minors, elderly passengers, and passengers with disabilities, to ensure their comfort and safety throughout their travel experience. Handle and resolve customer concerns and complaints, escalating issues to supervisors or relevant departments when necessary, following company policies and regulations, and maintaining accurate records, including passenger manifests, flight reports, and financial transactions.

Atlanta, Georgia, Us

Atlanta, Ga, Us

Covid Layoffs

Atlanta, Ga, Us

Assisted the E-commerce Systems team in troubleshooting and resolving technical issues reported by customers. Conducted QA testing of new website features, ensuring functionality, usability, and responsiveness across different devices and browsers. Assisted in the implementation of website enhancements, including the integration of new payment gateways and third-party applications. Assisted in creating and optimizing product listings, ensuring accurate and compelling product descriptions, images, and pricing. Researched client specs to estimate and negotiate print costs of print materials to keep within the project guidelines. Maintained 50-100 projects and production order tickets daily using Monarch system to ensure project accuracy. Variable and static digital preflight and prepress operations. Proofed client projects for layout, content, and accuracy during the design stages. Created production media for the HP Indigo 7900 and 12000 digital presses. Monitored quality issues and provided feedback on procedural initiatives.

Designed and executed creative concepts for various print materials, including e-mail newsletters,pURL campaigns, brochures, flyers, posters, packaging, and advertisements. Collaborated with clients to understand their design requirements, brand guidelines, and target audience, ensuring the delivery of effective and visually appealing designs aligned with their objectives. Developed and maintained a library of design assets, templates, and style guides to ensure consistency across various marketing materials. Prepared print-ready files, including variable, static preflight, prepress operations, proper color management, image optimization, and final proofing while adhering to printing specifications and requirements. Worked closely with printers, ensuring smooth print production and resolving technical issues or challenges. Managed multiple daily rotating projects simultaneously, meeting deadlines and delivering high-quality designs within budget constraints.

Masters Of Fine Arts, Graphic Design

Bfa, Art