• Establishing and maintaining relationships with partners, vendors and suppliers, including receiving quotations, negotiating pricing, drafting contracts/proposals and arranging meetings;• Managing application for projects, including preparing tender documentation, ensuring full document package timely submittal, drafting and negotiating contracts, assure timely implementation of the milestones, preparing exit documentation and final inspections upon project completion• Overseeing day-to-day operations for the office, including but not limited to coordinating office activities, serving point of contact for internal/external communication, planning and coordinating meetings, budget planning and preparation, monitoring milestones of set annual/semi-annual and quarterly goals, invoicing, reconciliation of financial reports, generating reports, analyzing data and providing recommendations for final decisions• Enhancing publicity of the company, by closely working with marketing department and creating new ways to spread the information about company (advertisements, promotion, B2B and F2F meetings, etc.)• Improving and maintaining current CRM, assuring the information is up to date and clean, ready to use

• conducting pre-screening interviews for refugees, while recording case histories and biographical information, including, correctly entering data into the Worldwide Refugee Admissions Program System (WRAPS), verifying information previously entered, and, as needed, scanning, photocopying, attaching and filing documents, translating documents (English-Russian-Ukrainian languages), and photographing applicants in accordance with established Standard Operating Procedures (SOPs);• supporting USCIS officers during circuit rides, conducted in Ukraine and abroad, conducting briefings for refugee applicants, providing interpretation during interviews (English-Russian-Ukrainian languages), performing data entry and providing logistical support. Arranging interpretation services and assisting with circuit ride logistics;• conducting checks to ensure that WRAPS is updated as needed with refugee application data, biographical and other sensitive information such as interview dates, interview and fingerprint results, medical data and resettlement location preferences, and, if assigned, guide the activation of processes such as program access verification, security checks or assurances as required;• conducting regular quality assurance checks of case files and data in WRAPS to ensure the accuracy of all case information and the RSC’s compliance with all USRAP and RSC SOPs in relation to case files;• implementing Team Lead role on travel assignments. Supervising and training team in managing beneficiary case files, conducting full beneficiary interviews, updating database, conducting quality assurance of files and case data and supporting the adjudication.

• maintaining the information on the grants of the Livelihoods component (EU-funded project) and overseeing the grants implementation of the beneficiaries (1500 people);• creating TORs for Database Specialist and providing further testing of the product and it's support, writing simple SQL-queries for obtaining consolidated data from the database;• overseeing Livelihoods database, including feeling it in, verifying that database is filled-in correctly on timely basis by other personnel, conducting quality control of the database, creating reports based on the data retrieved;• supervising activities and workload of the interns, training interns in project activities, verifying reports and the workload performed by inters, providing interns with feedback and advice on their performance, determing that interns are working in accordance with established Standard Operations Procedures (SOPs) and are keeping the information confidential;• assisting in budget review, planning project activities, providing budget forecast, program criteria;• reaching out to and cooperating with governmental institutions, Implementing Partners, NGOs, vendors, partners, beneficiaries, IDPs, vulnerable population, other units of IOM Kyiv;• supervising NGOs' activities, revising financial/project reports of Implementing Partners;• supporting local and field teams (including, not limiting to finance, procurement, travel documentation), ensuring the implementation of day-to-day tasks;• organizing and supervising logistics meetings/trainings/etc.;• providing English/Russian/Ukrainian translations/interpretations.

• preparing high-quality written translations (websites, press-releases, etc.);• interpretation services for personal and business meeting/events;• simultaneous translations for meetings and events;• English language tutoring services for children and adults.

• organizing and supervising travel arrangements, processing and verifying necessary travel documentation; • maintaining personnel’s database including salary payments and personnel information, drafting and preparing procurement/administrative/staff documentation for Administrative/HR Manager, preparing routine explanatory documents, maintaining business correspondence; • organizing and supervising logistics for seminars/conferences/travels on tender basis (procurement procedures of the USAID regulations), arranging/maintaining schedule for senior management and VIP visitors and guests; • assisting with financial tasks (Quick Books, reporting, payroll, audit readiness).

• providing administrative assistance for the start-up of the project (drafting procurement documentation); • organizing and supervising logistical issues for launch events, seminars (conducting cost and quality selection process of the premises/vendors/services);• providing assistance for senior management (making travel arrangements, preparing necessary documentation, maintaining schedule);• translating program-related documentation (English/Ukrainian/Russian).

• assisting staff members with administrative and program-related issues;• implementing reception duties;• performing program and sectoral research as assigned;• assisting with processing grants awards documentation;• translating program-related documentation (English/Russian/Ukrainian).

• communicating with customers/suppliers, problem-solving and guidance if required (in English);• identifying and addressing customers’ requests/issues/complaints (in English);• website supervision;• keeping clients informed on new products/changes in the system/etc.