Director, Scalable Support
Current
May 2024 - Present
AeroLeads people directory · profile
Katphin Moo Email & Phone Number
Director, Scalable Support at Figma; Nonprofit Board Member
at
Figma
1 work email found
@facebook.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Scalable Support at Figma; Nonprofit Board Member
Location
San Francisco Bay Area, United States, United States
Who is Katphin Moo? Overview
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Quick answer
Katphin Moo is listed as Director, Scalable Support at Figma; Nonprofit Board Member at Figma, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at facebook.com and a matched LinkedIn profile for Katphin Moo.
Katphin Moo previously worked as Director, Scalable Support at Figma and Board Member at Unite 2030. Katphin Moo holds Bachelor Of Journalism, Communication from University Of South Australia.
Company email context
Email format at Figma
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{first}.{last}@facebook.com
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Profile bio
About Katphin Moo
Katphin Moo is a Director, Scalable Support at Figma; Nonprofit Board Member at Figma. He possess expertise in editorial, editing, content management, publishing, layout and 49 more skills. Colleagues describe him as "Katphin - what can I say - amazing. Not only are his technical skills brilliant, his customer service and follow up is exemplary. We live in an online world, but more often than not, we need a human to sort out complex issues. I cannot recommend Katphin enough to do that in his current role with FB - care, kindness, professional and followed up remembering that I am a human that needed help." and "Katphin is very nice. A brilliant helper, when we meet the ads issue in facebook he help us pass the information to right team. His professional attitude is impressive. He has a very real sense of responsibility and obligation to making the Facebook a better society and company."
Listed skills include Editorial, Editing, Content Management, Publishing, and 50 others.
Current workplace
Katphin Moo's current company
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12 roles
Katphin Moo work experience
A career timeline built from the work history available for this profile.
Board Member
Current
Aug 2021 - Present
Director, Scaled Enablement
Led the Partner Enablement function for Meta's creator programs. The team was responsible for partner education materials, training of in-house partner managers and third-party service agents, and overall tooling for our operations. We serviced Meta creators through digital marketing, online communities, and vendor-operated call centers.
Mar 2022 - May 2024
Head Of Growth, Community And Social Impact Partnerships
Led Content, Channel Marketing, and Community Management teams. Responsible for lead generation, product adoption, and revenue, across a range of products and audiences.
May 2020 - Mar 2022
Head Of Content, Community And Social Impact Partnerships
Led content strategy function for two organizations - Community Partnerships and Social Impact Partnerships. Key initiatives included Giving Tuesday, Facebook Community Learning Labs, and the Facebook Blueprint Community Management Certification.
Jul 2019 - May 2020
Content Strategy Manager - Business Education
Led 3 teams of Content Strategists and Instructional Designers. We created and managed content for Facebook Blueprint (eLearning, ILT, and certifications), and the Business Help Center, in service of our largest agency partners and advertisers.
Sep 2018 - Jul 2019
Content Strategy Lead - Business Education
Led a team of Content Strategists who created and managed content for Facebook's Ads Help Center and Blueprint properties.Product areas included Facebook's core ads interfaces, Instagram, Messenger, WhatsApp, and a suite of measurement products.
Aug 2016 - Sep 2018
Content Strategist - Ads Help & Education
Founding member of Facebook's Ads Help & Education team within Business Product Marketing.Covered content needs for several Facebook advertising products, including the Facebook pixel, dynamic ads, lead ads, and measurement.Worked cross-functionally with Product, Product Support, SMB, Forensics, Growth, Engineering and Product Marketing on projects to.
Oct 2014 - Aug 2016
Content Specialist - Community Operations
Used HTML/CMS to write and edit support content for the Facebook community, including Help Center, contact forms, checkpoints, Support Dashboard and automated/common responses.Worked cross-functionally to support platforms and products such as Facebook Wi-Fi, feature phones, m-touch, mobile operators, Onavo, Slingshot and more.Supported Site Integrity's.
Dec 2013 - Oct 2014
Sub-Editor
Worked remotely as a sub-editor for a variety of newspapers in Queensland and the Northern Territory, Australia.Involved in copy-editing, headline writing, fact-checking, clearing content for legal and cutting copy to fit.Newspapers included the Northern Territory News, Townsville Bulletin, Cairns Post and several local publications.
Feb 2013 - May 2013
Sub-Editor
Worked as a sub-editor in Adelaide, South Australia for print and web publications.Publications included The Advertiser, Sunday Mail, Messenger Newspapers, several national News Limited publications and their digital products.Used CMS to curate and edit content for adelaidenow.com.au and The Advertiser's iPad app.Designed layouts for news, sport.
Jul 2010 - Feb 2013
Reporter
Worked as a reporter for South Australia's only metropolitan daily paper, The Advertiser, and its Sunday paper the Sunday Mail.Reported in the areas of general news and sport.Became proficient in T-line shorthand at a speed of 120 words per minute.
Jan 2009 - Jun 2010
1 education record
Katphin Moo education
-
University Of South Australia
FAQ
Frequently asked questions about Katphin Moo
Quick answers generated from the profile data available on this page.
What company does Katphin Moo work for?
Katphin Moo works for Figma.
What is Katphin Moo's role at Figma?
Katphin Moo is listed as Director, Scalable Support at Figma; Nonprofit Board Member at Figma.
What is Katphin Moo's email address?
AeroLeads has found 1 work email signal at @facebook.com for Katphin Moo at Figma.
Where is Katphin Moo based?
Katphin Moo is based in San Francisco Bay Area, United States, United States while working with Figma.
What companies has Katphin Moo worked for?
Katphin Moo has worked for Figma, Unite 2030, Meta, Australian Associated Press - Pagemasters, and News Ltd.
How can I contact Katphin Moo?
You can use AeroLeads to view verified contact signals for Katphin Moo at Figma, including work email, phone, and LinkedIn data when available.
What schools did Katphin Moo attend?
Katphin Moo holds Bachelor Of Journalism, Communication from University Of South Australia.
What skills is Katphin Moo known for?
Katphin Moo is listed with skills including Editorial, Editing, Content Management, Publishing, Layout, Journalism, Digital Media, and Social Media.
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