Supporting local mothers and businesses with Residential & Commercial Cleaning Services

Think of Mingma as if bridging the gap between Business Intelligence and Business Education had a baby and You get to choose the genetics.Mingma serves as a guide to help companies excel to freedom by providing key insights into areas of strengths and opportunities to improve operational efficiency and increased profitability.We develop custom software solutions for clients utilizing artificial intelligence to automate key financial indicators and support them with consulting services and access to real-time education courses.

Managed quality improvements towards manufacturing of EV chargers & electronics. Utilized resources to meet detailed project milestones. Utilized quality toolsets supporting production and supplier quality.• Implemented improved methodologies of manufacturing processes and procedures that result in:• Improved efficiency of wasted materials by 20% and training by 40%• Created SOP's and streamlined activities which improved efficiency of system and people management by 32%• Completed PFMEA's, CAPA reports & investigations, identifying technical issues in product and production yields enabling assembly time of 3-5 minutes.• Supported SQA, QMS, Systems, Compliance, EMS and other regulatory requirements

Developed sales strategies, proposals, and forecasts. Conducted product demos and business sales presentations. Prepared quotations and customer correspondence. Cold-called customers with the purpose of educating on Solar product line and providing product knowledge to meet their needs. • Closed 6 accounts in 2 weeks compared to goals of 5 in 2 months• Set record total of 29KW closed in 1 weekCoaching and mentoring sales representatives; expanding team• Recognized as #1 Account Manager by selling $250K in Q1 2022

Managed complex processes for multiple generation Android and iOS mobile variants, AI robotic equipment and UI frameworks. Coordinated and managed resources to meet detailed project timelines and milestones. Utilized test toolsets supporting development in software, product and processes.• Improved programming algorithms for device variants based on clients’ quality standards and PRDs, increased throughput rate by 12+ seconds• Exponentially cut predicted launch dates over 3 months, exceeding milestones; 200+ NPI to full volume production• Yield Improved by 35%• Implemented production process improvements and new test methods which reduced test completion time from 1+ week to 2 hours• Reduced sanitation cell time that averaged 1.5 minutes to complete previously down to 22 seconds through investigation of cleaning chemical’s and parts that created false failure cosmetic grading• Implemented corrective action / preventive actions (CAPA) investigations, identifying technical issues in operations and test yields enabling run time of 3-5 minutes.• 5th person in the world to be mentored by leading expert on cosmetic inspection cell, becoming a subject matter expert within 2 months• Traveled, visited customer multisites to observe and improve workflow, operations and products.• Software testing using Agile methodologies through development cycle

Responsible for performing Quality Assurance Engineering for consumer electronics: 8K, 4K QLED, OLED, HDR TV’s, UHD Gaming Monitors and Smart Home Systems / Networking . Collaborate with R&D to generate innovation in the home entertainment field. Interacted with top media outlets to promote industry leading video and audio technology and support claims and customer support.• Implemented a secure, multi-departmental team inventory control management system for all QA lab samples which improved request fulfillment process by 30%• Product and process improvements using quality test methods and tools: improving input lag from 27ms to 3.47ms and HDR color volume using CalMAN 5.8 improved stability of 6 brightness levels by 15%• Constructed user studies using ergonomic human factors principles with R&D engineering• Troubleshoot and root cause customer complaints and develop design recommendations to improve product safety, reliability and performance.• Manage program compliance with Quality Controls requirements (i.e., Design Control, Process validation, etc.).• Research post market data to help solve any technical issues that arise from the field • Represented company during 140 media events (including CES) educating customers and technical media on products and services with positive articles being published on ABC, CBS, Time Magazine, NY Times, CNET and Consumer Reports

Assisted in R&D and Testing: • Conducted experimental tests of materials, hardware and EMS. • Enhanced products ergonomic design and overall performance.Supported Quality, Manufacturing and Design: • Interfaced with vendors and foreign manufacturers. • Released service documents, design of packaging, warning labels and website to improve user experience. • Performed quality testing and root-cause corrective analysis on manufacturing defects to bring product successfully to market.Sales & Marketing: • Created growth on social media by recruiting international pro-athletes to become company ambassadors. • Proactive approach to outside sales - consumer & business

Developed wearable technology and sub-components from prototype to production within cross-functional teams. Responsible for design of experiments, validation and verification. Analyzing engineering design specifications, consumer and performance requirements. Executed strategic tests plans for features and functionalities.• Spearheaded Dynamics and User Studies, providing sound design recommendations and specifications to minimize user error and device zero defects• Design and built an efficient test tool that eliminated 3,000 labor hours and improved accuracy by 56%• Improved product design of 3D silicone watch crown using SolidWorks, which improved durability by 86%• Supported new developments using Failure Mode Effects Analysis and risk management plans/reporting.• Review technical test plans, test scripts and use cases to support testing objectives• Gathered quality metric data and performing the appropriate analysis method(s) to enhance sustaining product design and new product development.• Customer facing; Frequent interfacing with external contractors, vendors and suppliers reinforcing supplier performance and development• Supervised and provided written work direction to other engineers and technicians• Created B2B relationships and NDAs with biomedical laboratories for proprietary biotech testing

Administered biomechanical assessments, conducting extensive kinematic and kinetic analysis for 150+ clients. Managed augmented 3D motion capture and force measurement systems, electromyography and anthropometric data. Utilized MiniTab, Visual3D, Zebris Gait Analysis System, FitTech, Vald Performance, and Kistler Bioware.• Delivered rehabilitation, pain management programs and training exercises individually tailored per patient for recovery, enhanced neuromuscular performance, prevented and minimized risk of injury and chronic pain• Completed metrology techniques and data mining using 3D force platforms and instrumented treadmills providing accurate analysis of movement quality, asymmetries, stability and isometric strength.• Generated department filing systems/repositories, field recordable data sheets, master database and macros.• Assisted clinical research studies in sports science and orthopedics. Partnering with Nike, New Balance and health journals

Seasonal

Assisted in multiple aspects during athletic competitions:AdmissionHospitalityMaintenanceAdministrationHealth & SafetyRetail/Vendor SalesAward Ceremonies

Shadowed dental specialists, dentists, dental hygienists, and dental assistants.Assisted in dental operations and maintenance

Managed daily patient calendar Check-insCalling patients for scheduled appointments/remindersCommunicating with Insurance companiesFiling patient documents/folders

Head Strength & Conditioning coachAssistant gymnastics coachChoreographer

Strength & Conditioning coachChoreographerCoordinator / Host for parties & events (birthdays; summer camp; competitions)Head Class InstructorRecruiterRetail / SalesHospitalityMaintenance of EquipmentOffice Receptionist