Developed end-to-end troubleshooting workflows for Elastic’s Observability solution, incorporating AI-driven support that dramatically reduced alert resolution times.Led extensive collaboration with cross-functional teams, including Machine Learning engineers, AI specialists, and Data Scientists, driving synergy across disciplines to achieve innovative solutions.Watch the video to see the full journey in action:https://youtu.be/X9IhJ5v6Cwo?si=XoCKbKdDIgfVkk1w&t=277

- Establishing end-to-end strategic user journeys for observability- Constantly striving to improve the user experience holistically as an advocate for our users.- Working closely with product management to discover and validate user challenges and features. Influencing the overall direction of the roadmap. Collaborating with engineering to ensure feasibility and product quality.- Validating assumptions with quantitative and qualitative data.- Recruited and successfully onboarded multiple product designers around the world.- Team development: quarterly conversations, performance management, and coaching.- Product design for alerting and troubleshooting use cases.Additional training:- School of life management series: Self-awareness workshop- Internal Elastic leadership training- "Will it make the boat go faster" leadership training- Elasticsearch engineer

- Led the design of end-to-end user journeys for the Uptime and Logs applications.- Shipped multiple big features, including a redesign of the Uptime application.- Product design for machine learning features such as log categorization and log patterns.

- Leadership and management of the core UI team, responsible for the Barista Design System. Acting as a product manager for the design system. Bridging the gap between design and development with processes and tools.- Working cross-lab and cross-team, collaborating with other engineering teams and the UX team. - Coaching team members with tools like regular one-on-ones and performance reviews. Recruiting and onboarding new employees.

- Focus on: styles.dynatrace.com our (private) library of design patterns, assets, resources, and UI components for all Dynatrace employees.- Web frontend development for: devone.at, groundhog.dynalabs.io, and sketch plugins for our UX team.

- Product design for Dynatrace, an AI-powered, fully automated SaaS monitoring solution. Focus: All service views, and improvements to the problem details view (troubleshooting) - Research, sketches, wireframes, mockups, and prototyping.