Katrin Win Email & Phone Number

Western Australia, Australia

Over the past 10-month reshaping service delivery to achieve securing the new Solomon Hub contract. Providing quality service and delivering smooth operations to the residence of Kangi. FMG 1700-room camp

Western Australia, Australia

Operations Manager, ESS Thalanyji Wheatstone Project, August 2013–PresentJoined as Cleaning Manager with purpose to set up a lean housekeeping operation delivering excellent service, progressed to Grounds and LL Operations Manager in which I developed a dynamic and flexible team of 60 plus employees.Site Manager, ESS Gumala Wildflower Camp, February 2013– August 2013Leading the pee-mobilization planning to a successful camp mobilization. Building on previous great client relations established a n effective remote camp operation which constantly meets clients KPI.Site Manager, ESS Guruma Weelumurra Camp, June 2011 - February 2013Establishing a dynamic remote camp operation by building a strong team focused on exceptional operational performance and client service.Site Manager, ESS Remote Rio Tinto portfolio, August 2010– June 2011Applying my diverse skill set to various camp operations to support the portfolio.

Queensland, Australia

Heading and guiding the Housekeeping team of 3 properties within the Fraser Cost Area. Accomplishing a well-organized and successful operation. Reaching and exceeding client expectations.

Italy

Member of the ships Senior Officers commanding the ships F&B operation, rooms division department and Guest relation & Passenger liaison. Directing successful various projects ranging from shipyard supervision of remodeling vessel to introducing ships into new markets of Asia and Africa.• Responsible for all aspects of the ships USPH (US Public Health) compliance, Food Safety & Sanitation, Health program• Successful introduced and established new vessel and itinerary into the Asian market• Accomplished a new seasonal itinerary in the African market

Around The World

Starting in the position of Restaurant Manager (Maitre’D) fast progressing to Restaurants Manager and F&B Manager overlooking multiple Restaurant outlets on vessel. Playing a major role in the implementation of Norwegian Cruise line signature “Freestyle Dining” concept.

Around The World

Joined as Assistant Manager, promoted rapidly through a series of increasingly responsible management positions based on strong financial, operating, and team Leadership performance.• F&B Manager, Shanghai Marriott Hotel, new hotel opening, May 2000 – January 2001• Director of Operations, Renaissance Inya Lake Hotel (Marriott Inc.), lifting the property to Marriott standards, March 1999 – April 2000• Restaurants Manager, Costa Rica Marriott Hotel, multiple F&F outlets, November 1997 – March 1999• Task-force Manager, Guatemala City Marriott Hotel, increasing financial and service performance of “Champions Bar”, July 1998 to September 1998• Manager “Champions American Sports Bar & Restaurant” Marriott Hotel Frankfurt, November 1994 – October 1997