Katrina Ann Email & Phone Number

Petaling Jaya, My

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Host and coordinate various trainings for both consulting tracks & Business Service Team within the SEA region throughout the year (logistics, internal comms to stakeholders, material checks, etc.)- Assist and guide consultants of various divisions and different cohort levels along their learning journey by collaborating with both Asia Pacific and Global Learning & Development teams- Nominated as a representative of the Business Service Team (2024/2026)- Co-lead of sourcing & managing regional merchandise (2023 - present)- Oversees the buddy program for new joiners which includes Business Analysts, Associates, Senior Associates & Consultants (Aug 2022 - present)Past contributions:- Spearheaded a regional learning series for various Business Service Teams that consisted of SEA & Asia Pacific teams: People, Finance, Marketing, etc. (2023-2024)- Spearheaded the regional buddy program for new hires from the Business Service Team (BST) by revamping and enhancing the buddy system as part of the company’s Employee Value Proposition (Aug 2022 - Jan 2024)- Coordinated and assisted in region wide training (for up to 900+ participants) during company's annual offsite (2022)

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Integration:- Coordinated check-ins/meetings with lateral/senior hires and stakeholders- Compile and tabulate internal data and records- Assisted in creating welcome profiles/emails for new lateral/senior hiresCareer Services:- Coordinated meetings with senior stakeholders and exit interviews to assist staff's career transition- Assisted in SEA Career Services introductory webinar session (March 2022)- Compile and tabulate internal data and records

Bentong, Pahang, Malaysia

- Sponsored as a project assistant to manage and assure product quality of Spiritual Relics; produced over 10,000 pieces and ensured product quality achieved at least 95% within the duration of 10 months.- Managed and supervised 50 volunteers during the entire project duration. - Facilitated in multiple seasonal events, celebrations & retreat programs for Kechara Forest Retreat.

Petaling Jaya, Selangor, Malaysia

- Head of 3 different WYNKIDS centers throughout duration of service (Puchong, Sri Petaling & Kota Kemuning).- Supervised 3 junior coaches in building coaching and customer service skills, resulting in all junior coaches achieving personal and centre KPI and was promoted the following term. - Conducted various camp topics and game sessions multiple times during camps.- Spearheaded company annual trip committee by managing and cutting trip finances by 15% while overseeing committee activity and itinerary planning with an overall staff satisfaction rate of 95% (2019). - Executed multiple company event projects & activities: weekly sport sessions, company annual dinner (2017), seasonal events & celebrations.

Kota Damansara, Selangor

- Coached and trained over 250 students aged 7-17years old with a 95% parent-child satisfaction rate over 5 terms throughout servicing years.- Promoted to Acting Centre Leader as a result of achieving 100% customer satisfaction during first term (5 months).

Bentong, Pahang, Malaysia

- Conducted cultural research on issues regarding religious discrimination all over the world towards a certain community.- Liaised with multiple issue experts abroad and scheduled for documentary interviews.

Bachelor'S Degree, Foreign Languages, Cultures And International Studies, Psychology

Activities and Societies: Former Secretary for Southern Illinois University's Malaysian Student Association (MSA)

American Degree Program, Foreign Languages, Cultures And International Studies, Psychology

Activities and Societies: Student Congress (2013-2014) Was in charge of many designing works such as: Prom tickets, Prom poster, Events.