• Develop and implement the strategic roadmap, guiding and monitoring teams of designers, developers and editors.• Apply best practices to the delivery / development lifecycle for client projects based on experiences with a number of agile and blended approaches.• Facilitated relationship between user, development team, and product owner of websites to create a strong client relationship. • As the project manager for web projects, maintained project schedules for internal and… Show more • Develop and implement the strategic roadmap, guiding and monitoring teams of designers, developers and editors.• Apply best practices to the delivery / development lifecycle for client projects based on experiences with a number of agile and blended approaches.• Facilitated relationship between user, development team, and product owner of websites to create a strong client relationship. • As the project manager for web projects, maintained project schedules for internal and external clients, drove accountability and cooperation between development team and business stake-holders, and educated users on how to use the features developed for websites. • Managed building documentation for the websites to create best practices and business rules for the different websites managed by the web team. • Managed customer service website questions for users of iBethel.tv and Bethel web store which included working with the development teams to identify bugs within the software as well as user experience improvements. • Interacted with client project sponsors, project stakeholders and multiple clients to define and deliver complex features and acted as the liaison for the development and clients. Communicated the project status and potential project issues to the client. • Created risk management process to assess and mitigate issues.• Assisted in developing the long-term vision and goals for the Bethel Media Program• Communicate project issues and status in a concise, accurate, and professional manner.• Managed new employee orientation process which included assisting in the interview process. Show less