Computer User Support Specialist (CUSS) ProgramACI Learning IT Graduate - CompTIA A+ | Network + | Security +US Army Veteran of 8 years with diversified skills sets covering telecommunications, computer technology, administrative support, client relations, writing, human resources & recruiting, account management and project management which incorporate an excellent inter-personal, phone and digital communication skills. Started tutoring professionals as a side hobby with certifications in Information Technology and decided it was time to pursue a professional career in IT. Attended ACI Learning Company for Information Technology and Cyber Security courses through the Computer User Support Specialist (CUSS) program. Courses included People-Certs ITIL 4 Foundation, CompTIA A+, Network+ and Security+. Obtained an ITIL certification and plan to secure A+, Network+ and Security+ by November 2022. Seeking entry level opportunities in areas including Teaching Assistant, IT Specialist, Help Desk, Desktop Support, Service Desk or Technical Support.