Katrina Goddard Email and Phone Number

Responsible for all store functions including: managing day-to-day operations; hiring, training, and evaluating employees; schedule writing; controlling labor and COGS; maintaining equipment; handling customer complaints; marketing; and ensuring store is compliant with health codes and Dairy Queen standards. Accomplishments:-Increased revenue 35% in first year at flagship store --enhanced store reputation by improving cleanliness standards and service times -- reduced customer wait times by 75% -- improved employee moral through standardized workforce training - Instituted standardized training for store managers in nine store franchise -- completed management certification for all managers per Dairy Queen Standards

Responsible for: classroom management, student progress reports, parent-teacher- conferences, constructing student individualized learning plans, building and implementing lesson plan, and preparing students for grade school.