Katrina Guerrero-Oding Email & Phone Number
@concentrix.com
LinkedIn matched
Who is Katrina Guerrero-Oding? Overview
A concise factual answer block for searchers comparing this professional profile.
Katrina Guerrero-Oding is listed as Technical Support Manager at SolarWinds, a company with 2455 employees, based in Taguig, National Capital Region, Philippines. AeroLeads shows a work email signal at concentrix.com and a matched LinkedIn profile for Katrina Guerrero-Oding.
Katrina Guerrero-Oding previously worked as Senior Technical Support Manager at Solarwinds and Entrepreneur at Self-Employed. Katrina Guerrero-Oding holds Bachelor’S Degree In Computer Science, Information Technology from Ama University.
Email format at SolarWinds
This section adds company-level context without repeating Katrina Guerrero-Oding's masked contact details.
AeroLeads found 1 current-domain work email signal for Katrina Guerrero-Oding. Compare company email patterns before reaching out.
About Katrina Guerrero-Oding
Leadership experience of more than ten years. Handled two different accounts of many lines of businesses, both technical and customer service, supporting diverse modalities such as phone, chat, email, social media and community forum. Employs excellent leadership skills, great with client and employee relations, and has multi-tasking and organizational strengths. Awards received:- Global Top Site , Highest CSAT and Highest NPS for Enterprise, Netgear Vendor Conference 2015- Leadership Awardee- Netgear Retail and Commercial Business Units, Vendor Conference 2014- Concentrix President’s Club Awardee- Concentrix Employee of the Year- 2007
Katrina Guerrero-Oding's current company
Company context helps verify the profile and gives searchers a useful next step.
Katrina Guerrero-Oding work experience
A career timeline built from the work history available for this profile.
Technical Support Manager
Entrepreneur
Owner of Kat’s Cake- small home-based business making cakes, bread and pastries
Operations Manager 2
- Managed end-to-end delivery of multi-level and multi-channel support globally (L1 L2 L3 both for retail and enterprise teams, support lab engineers, forum moderators and customer service)- Headed daily operations performance management, process re-engineering, development of team leads, staffing, recruitment and redeployment- Primary point of contact for.
Operations Manager
- Same roles as Operations Manager IIAward: Client award for Excellence in Leadership, January 2014 during HK vendor conference
Level 2 Team Manager
- Manages and oversees the activities of Level 2 retail and enterprise teams ensuring that each engineer performs at par with the standards set by the company and the client- Leads L1/L2 meeting with other sites globally to ensure their technical inquiries are answered and update them with any device issues- Monitors performance of each team member against.
Level 1 Team Manager
- Manages and oversees the activities of Level 1 retail team ensuring that each engineer performs at par with the standards set by the company and the client- Monitors performance of each team member against specified metrics, and provides necessary support and assistance- Handles call escalations in the absence of SME- Performs tasks related to team.
Quality Assurance Specialist
Monitors calls, emails and chat cases of assigned L1 teams- Provides coaching on areas that need improvement- Takes calls when abandonment rate is high and L1 team needs reinforcementsAwards:- Employee of the Year, Concentrix Christmas Party, December, 2007- Model Employee Award, Account’s First Anniversary, October 22, 2007- Most Outstanding Employee.
Senior Product Support Specialist
- Handles escalations from Level 1 teamsAward: Most numbers of Excellent CSAT- Email Support, August 26, 2006
Colleagues at SolarWinds
Other employees you can reach at solarwinds.com. View company contacts for 2455 employees →
Atticus Balyeat
Colleague at Solarwinds
Austin, Texas, United States, United States
View →
ER
Evangeline Ruth Santiago
Colleague at Solarwinds
Metro Manila, National Capital Region, Philippines, Philippines
View →
AJ
April Joy Palileo
Colleague at Solarwinds
Metro Manila, National Capital Region, Philippines, Philippines
View →
NO
Nate O'Brien
Colleague at Solarwinds
Austin, Texas, United States, United States
View →
MH
Madison Hart
Colleague at Solarwinds
Charlotte, North Carolina, United States, United States
View →
EN
Eric Noon
Colleague at Solarwinds
Austin, Texas, United States, United States
View →
RA
Renzo Avelino
Colleague at Solarwinds
Quezon City, National Capital Region, Philippines, Philippines
View →
PO
Philip O'Dwyer
Colleague at Solarwinds
Ireland, Ireland
View →
CO
Catherine O.
Colleague at Solarwinds
County Cork, Ireland, Ireland
View →
MZ
Miloslav Zadrazil
Colleague at Solarwinds
Brno, South Moravia, Czechia, Czech Republic
View →
Katrina Guerrero-Oding education
Frequently asked questions about Katrina Guerrero-Oding
Quick answers generated from the profile data available on this page.
What company does Katrina Guerrero-Oding work for?
Katrina Guerrero-Oding works for SolarWinds.
What is Katrina Guerrero-Oding's role at SolarWinds?
Katrina Guerrero-Oding is listed as Technical Support Manager at SolarWinds.
What is Katrina Guerrero-Oding's email address?
AeroLeads has found 1 work email signal at @concentrix.com for Katrina Guerrero-Oding at SolarWinds.
Where is Katrina Guerrero-Oding based?
Katrina Guerrero-Oding is based in Taguig, National Capital Region, Philippines while working with SolarWinds.
What companies has Katrina Guerrero-Oding worked for?
Katrina Guerrero-Oding has worked for Solarwinds, Self-Employed, and Concentrix.
Who are Katrina Guerrero-Oding's colleagues at SolarWinds?
Katrina Guerrero-Oding's colleagues at SolarWinds include Atticus Balyeat, Evangeline Ruth Santiago, April Joy Palileo, Nate O'Brien, and Madison Hart.
How can I contact Katrina Guerrero-Oding?
You can use AeroLeads to view verified contact signals for Katrina Guerrero-Oding at SolarWinds, including work email, phone, and LinkedIn data when available.
What schools did Katrina Guerrero-Oding attend?
Katrina Guerrero-Oding holds Bachelor’S Degree In Computer Science, Information Technology from Ama University.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial