Katrina Heard Email & Phone Number

Ruston, La, Us

Ruston, La, Us

Bossier City, Louisiana, United States

United States

• Conducted regular client meetings, including weekly status updates and problem-solving sessions• Collaborated with other consultants on projects• Conducted in-depth analysis of client data to identify trends, areas for improvement, and potential growth opportunities• Delivered presentations to clients to share findings and proposed next steps for achieving desired business outcomes

• Monitor campus collection activities of outstanding student accounts to ensure timely recovery of payments and maintain appropriate accounts receivable levels. • Supporting process analysis, mapping and reenginering relative to student accounts recievable process improvement• Troubleshooting with the clients to help identify the problem, suggested options for a solution and help guide through the implementation of that solution.• Provide best practice recommendations throughthe design and configuration of Banner Accounts Recievable • Consulting in the configuration of Banner Accounts Recievable to support balancing, reconciling, feeding student AR transactions to finance, assesing fees& tuition• Managing student billing & collections• Process disbursements and refunds in accordance with state/federal regulations, accreditation standards, and company policies and procedures to ensure proper processing of all external state/federal funds.

*Responsibly manage AR levels and track/monitor the process utilizing campus AR reports and operating systems*Monitor campus collection activities of outstanding student accounts to ensure timely recovery of payments and maintain appropriate accounts receivable levels *Monitor institutional loan programs and direct bill programs for timely billing and payments *Process disbursements and refunds in accordance with state/federal regulations, accreditation standards, and company policies and procedures to ensure proper processing of all external state/federal funds *Direct internal controls for cash management to support appropriate cash flow levels *Oversee personnel activities, including interviewing, hiring, performance evaluations, and terminations *Provide troubleshooting support and ensure training and development is provided to assigned personnel in performing highly structured work with extensive standard operating procedures

Grambling, La

*Responsible for answering multiple student/parent inquiries with concise facts and submitting a detailed analysis of student accounts daily*Organizes meal vouchers, third party book vouchers, registration and graduation clearance once a semester, third party invoicing, Reconciliation*Accountable for Refunds-Manual/System Generated/Plus Loan on a weekly basis*Accurately makes payroll deductions, bank trips, adjustments to student accounts, posts and removes holds and releases room deposits while insuring a high level of customer service with calls returned in less than 48 hours*Prepares key documents such as invoices

Shreveport, Louisiana Area

*Gather and reconcile revenue and other financial and statistical information for all revenue departments utilizing various accounting systems’ reports.*Research, investigate, and correct financial data variances and discrepancies.*Audit revenues and other financial and statistical information daily accurately and efficiently.*Reviews source documents from various gaming areas for compliance with the minimum internal control standards and company policies.*Enter daily revenue information into journal entry format for general ledger upload.*Performs daily audits accurately and efficiently in accordance to established policy and procedures and documents the results of the audit. *In coordination with Revenue Audit Manager and Senior Revenue Auditor, prepares any requested financial or statistical analysis reports.*Maintained daily audits on various casino departments to prepare detailed and timely reports for internal auditing process and external auditors

Master Of Public Administration (Mpa), Public Management

Bachelor Of Science (B.S.), Computer Information Systems