Katrina Johnson Email and Phone Number

Transport manager, looking after a fleet of over 10 vehicles and contractors.

Routing trucks/trailers coming over from Belgium to the Uk, utilizing each vehicle by using the best routes across the country enabling to reload empty trailers on route back to the port. I have to be a quick thinker and a problem solver, each day is different providing different challenges which is what I enjoy the most.

Routing, planning, freight forwarding, Import/export

My role is to look after our dedicated account, this is to make sure our loyal customers are given the most highest level of customer service, I look after both international and domestic shipments making sure all consignments are delivered on time and proactively informing them of any issues or delays. I have to check all paperwork for any shipments travelling outside of Europe, updating my client each day via daily and weekly report, booking on there collections.

Running an independent restaurant which is currently under rebranding, with four restaurants currently open with more on the way. My role is to make sure targets are met and day to day running of the bar and restaurant with a team of 15+.

My responsibilities include taking charge and running the restaurant in the absence of the general manager. I manage the team and resolve any issues that may arise, I always lead by example and do everything I can to save labour and hit targets, throughout the week..Main Focuses:leading the team when on shiftSupporting my teamTraining new managersAttend to any maintenance issues that may occur using pronetStock control and ordering using F&BStock TakesEnsuring Rotas are completed and up on fourth hospitality 5 weeks in advance.Successfully opened one of the regional storesPicked to be part of the recruitment teamFirst Aid TrainingHealth and Safety TrainingFire Safety TrainingOversight of appraisals for staff membersGreat customer service, Ensuring that all customer have the same experience time after time.Dealing with complaints

As an assistant manager my role was to support my general manager,Main FocusesLeading my team whilst on shiftSupporting My general ManagerStock Handling and controlsupporting my teamCustomer ServiceDealing with any Staff issuesSupporting the kitchenI was then promoted to Deputy Manager, When I re-located to Newcastle.