- Created over 200 templates for products and collections for a Shopify e-commerce store, ensuring consistent design and branding across all assets.- Integrated client feedback into project deliverables and exhibited strong problem-solving skills by resolving issues promptly.- Maintained regular communication with the client about progress updates.- Collaborated with team members on new projects and allocation of tasks. - Used monday.com to effectively organize and manage project deliverables.- Communicated with third-party app vendors to resolve issues and ensure proper functionality.

- Guided over 30 small business clients through the program, providing e-commerce training and support to secure grants and successfully complete the program.- Maintained clear communication by providing clients with detailed reports, summaries, agendas, and action items. - Forged strong client relationships by working one-on-one to understand their business needs, identify areas of improvement, and guide them in implementing effective solutions. - Scheduled and led video meetings with clients on e-commerce, cybersecurity, and digital marketing.- Leveraged HubSpot’s CRM to maintain detailed client account records, update meeting logs, and compile documentation.- Worked with clients to develop e-commerce solutions on Shopify, Ecwid, or Square tailored to their business goals.- Earned the "Key Collaborator" award for leading collaboration efforts and providing critical support to the team.

- Collaborated with a major client to completely redesign and upgrade their e-commerce platform to a sustainable solution on Shopify, which involved migrating over 10,000 products.- Implemented site branding consistently throughout custom templates and pages. - Developed strong communication with the client through regular meetings and updates. - Provided detailed progress reports and documentation.

- Actively listened and provided personalized coaching to build trust-based relationships with clients. - Managed and organized confidential client data, ensuring accurate and efficient documentation.- Applied effective communication and organizational skills to manage online inquiries, facilitate consultations, and oversee client onboarding.

- Created an e-commerce business that sells handmade goods. - Developed and launched a customized Shopify website, focusing on user experience and responsive design.- Implemented marketing strategies such as A/B testing, pay-per-click advertising, and email marketing to promote products on various platforms. - Successfully drove sales at trade shows by engaging and building relationships with attendees.- Conducted thorough research and analysis to identify and address product challenges.

- Delivered front-line support to multiple merchants concurrently, efficiently managing inquiries and resolving issues. - Assisted merchants in leveraging Shopify’s products to enhance their e-commerce experience.

- Designed custom websites for businesses using Duda CMS.- Collaborated with team members by sharing resources and providing updates on projects. - Developed graphics and blog posts for multiple social media accounts, ensuring consistent and engaging content.