Clinical Informatics Lead for Patient.com, https://patient.com/

https://www.healthit.gov/hitac/committees/health-information-technology-advisory-committee-hitacThe Health Information Technology Advisory Committee (HITAC) was established by the 21st Century Cures Act (P.L. 114-255) and is governed by the provisions of the Federal Advisory Committee Act (FACA), P.L. 92-463, as amended, 5 U.S.C. App. 2, which sets forth standards for the formation and use of federal advisory committees. The HITAC will recommend to the National Coordinator for Health Information Technology policies, standards, implementation specifications, and certification criteria relating to the implementation of a health information technology infrastructure, nationally and locally, that advances the electronic access, exchange, and use of health information. HITAC unifies the roles of, and replaces, the Health Information Technology Policy Committee and the Health Information Technology Standards Committee that were in existence before the date of the enactment of the 21st Century Cures Act.>2024: Served on the Interoperability Standards Workgroup vetting USCDI v.5

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I am on the Applied Clinical Informatics team within the Clinical Strategy and Analytics Vertical providing evidence driven insights for optimizing digital first clinical care.

• Oversight for Quality Improvement department of over 160 FTEs with teams: Health Equity, Population Health Management, Health Informatics, Health Information Technology, Health Information Exchange, Health Education and Cultural Linguistic Services, Accreditation, Quality Performance Management, Quality Initiatives, Performance Reporting and Incentives, Facility Site Review, Practice Transformation, Credentialing and Peer Review and Physician Quality Review• Chair of Quality Oversight Committee, monitoring Utilization Management, Care Management, Pharmacy and Behavioral Health • Oversee budgets totaling over $75million• Reinvented failing efforts to success: Quality Improvement, Facility Site Review, Initial Health Assessment, Health Risk Assessment, Health Education and Cultural & Linguistic Services• Transformed Successful Value Based Payment (VBP) Pay For Performance (P4P) programs from SAS to R • Initiated LA Care Public Equity Statement and Health Equity Efforts, created the Chief of Diversity Equity and Inclusion position • Founded the Provider Recognition Awards, events and multimedia appreciation in 2018, now annual• Multi-year upward trend in HEDIS and NCQA Accreditation score from accredited to commendable. • Consistent multimillion-dollar reimbursement for CMS Duals Quality Withhold program• Business Owner for Clinical Data Integration, Health Information Ecosystem (LANES, eConnect, EDIE/Premanage), Interoperability and Streaming Media: KLV8• SME for Health Services Metrics Visualization in Tableau, Optum Symmetry Suite, Risk Stratification, Value Based Contracting for MediCal, Medicare and Exchange; Health Service Operational systems: Cognizant Clinical Care Advance, Syntranet, ClaimSphere and Clinical Plus; Cactus, Symplr, Healthy Data System

• Subject Matter Expert in Health Informatics: optimizing health data process and applications • Implemented enterprise use of Tableau dashboards for performance reporting which led to identifications of millions of dollars of recouped losses for company • Developed the Value Initiative for IPA Performance Program, a VBP P4P program• Enhanced Health Information Ecosystem

• Co-Director for Department of 40; 5 Direct Reports including Director, Manager, Senior Clinical Data Analysts, Project Manager, Coordinator• Physician SME for various IT and Health Services projects including:o Predictive Analytics, Risk Stratification, Risk Adjustment, Utilization metrics, Regulatory Reports, Dashboards and EDW. Managed development of: Complex Case Management with Clinical Risk Grouping (CRG) Development of first tool and process for IPA performance comparison using APR-DRG and CRG risk adjustment and risk-weighted population  Directed development of first control charts for utilization metricso Core System transition from Legacy operational system o HEDIS, CAHPS, HOS, QHP-EES Within one-year increased data acceptance up to 20% for measure rate improvement and 1.55 overall point increase by NCQA HEDIS calculation for 2016 Coordinated Procurement and Abstraction for Hybrid measures through 2 vendors (approx. $500,000), Plan Partners and Participating Provider Groups.• Coordination for Health Risk Assessment process for CMC and SPD Populations between L.A. Care, multiple vendors and departmentso Managed passing CMS Core 2.1 audit, 2015, 2016o Directed RFP process and later transition of process to fully in house, ending need for $10million/year vendor. • SME for various grants: SMINet (Rutgers University), Tranquada, TCPI, HCCN, HCP-LAN

• Physician Informatics SME for 19 hospitals and ~100 offices from Hawaii to Washington• 4 Direct Reports: Nurse Manager, Nurse Informaticists, Administrative Assistant; coordinated assignments for teams of Nurse Informaticists. • Implemented provider user experience optimization with Cerner Millennium • Designed communication and training related to EMR systems modifications and related workflows• Established and served as chair of Clinical Content Team with 40 specialty subgroups• Facilitated creation and revision of over 600 inpatient order sets, linked evidence documents and standard workflows from glycemic control to peri-operative process. • 15 acute care CPOE Go-Lives, Multiple Ambulatory and other Module Go-Lives• Developed outcomes reports on CPOE, Meaningful Use and Quality with Microstrategy Dashboards• Outcomes improvements through CDS in CMS 2 Midnight rule, Blood Usage, CAUTI, Sepsis, etc.

Family Medicine Residency Faculty• Curriculum Chair, Glendale Adventist Family Medicine Residency Programo Transitioned Curriculum to 6 Core Competencies with outcome-based measures