Katrina Nardiello Email & Phone Number

United Kingdom

Regulatory compliance monitoring: designing and implementation – Katrina lead a team to design the full compliance monitoring plan for a fully authorised technology appliance provider. Katrina applied her regulatory expertise to design and recommend controls and monitory activities which enabled the business to adhere with regulatory requirements including detail on consumer outcomes. In order to implement the suggested controls Katrina reviewed and updated policies, process and detailed procedure documents including considering the FCA Consumer Duty regulation. In addition, Katrina and her team reviewed the Governance structure and SMF16 oversight on the firms regulatory compliance to support with effective implementation. Complaints handling control environment testing and process improvement – Katrina designed and lead the testing of complaints handling processes and procedures for 5 global entities. Activities included evaluating key business controls on design and operational effectiveness, identifying control gaps and areas for control enhancement tailored to the client’s situation and communicating these findings and observations to both front line and senior management. Regulation compliance at a High Cost Short Term Credit provider – Skilled Person Review (S166) – Katrina supported a team and led various deliverables throughout this engagement. She independently reviewed and tested whether the lending provider was compliant with regulations including the review and testing of fair customer outcomes. Risk Management support at a UK Insurance company – Katrina supported a team in a risk management project for a large insurance company. Enterprise Risk Management (ERM) support at a UK Private Bank – Katrina supported with the enhancement of a leading private bank’s Risk Management Framework, building on the risk management practices which were currently in place at the bank.

I am proud to be the CSR lead. I do this on top of my day job as Risk and Compliance Manager. For me doing well is not enough, Protiviti strive to make a difference and impact our local community in a positive way - I am proud to lead a group of passionate individuals to make the world a better place

London, United Kingdom

Senior Consultant at Protiviti within Risk and Compliance. I am also the proud founder and lead of Protiviti UKs Internal Sustainability Committee Major Projects: • Enterprise Risk Management (Private Bank) – I supported the enhancement of the banks Risk Management Framework, building on current practices. I also documented end-to-end processes and identified key risks and controls, potential control gaps and process effectiveness. • Business Analyst (Global Bank) – I produced various deliverables on 2 projects; Conduct MI and Operational Risk Management. Key tasks: constructing a project plan, managing senior stakeholders & delivering weekly status reports. • Internal Audit & Sarbanes Oxley (SOX) Compliance (Global Life Science Researcher & Manufacturer) - I mapped key processes, evaluating key business controls related to these processes for their design and operational effectiveness, and identified control gaps and areas for control enhancement. I also helped prepare internal and external reports for Senior Management. • 5th Anti-Money Laundering Directive – I assisted in composing a Thought Leadership Paper on the 5th AMLD and delivered an office-wide training session on the subject.• Identity and Access Management (IAM) Implementation – I mapped process flows & narratives for a major building society for best practice references.

I am the co-chair of the Steering Committee driving the Business Improvement District on the path to net zero. I am a Sustainability Champion for the London Bridge area. I was chosen as a passionate environmentalist to join the panel and drive positive change, aiming to decouple Greenhouse Gas emissions and economic growth. This role includes:- Driving community projects and business-led initiatives to accelerate the path to net zero- Organising and hosting networking events.

London, England, United Kingdom

• Placement with government scheme • Responsibilities included; leading, inspiring and developing a team of 15 to 17 year olds from a variety of backgrounds to carry out challenging tasks in order to make a difference in their community • Pastoral care 24/7• Organising and planning activities, lessons and events

Having a keen interest in business I embarked in this role; gaining skills in the basics of audit and financial communication, in a time-pressured environment. I had some experience of various software including: DMS, Caseware and APT. I carried out audit work at clients including: bank reconciliations, invoice checks again bank statements and letters and checking fixed asset register.

I read Biotechnology, specialising in whole plants - I greatly enjoyed the course and gained a 2:1I was part of the University of Nottingham Tap, Jazz and Commercial team for over three years; we had weekly rehearsals and have won trophies at the University of Manchester, University of Sheffield and the University of Loughborough dance competitions. I have developed a significant understanding of the importance of being in a successful team.Acting as the Social Secretary at Nottingham University Dance Society I had the responsibility of communicating with more than 450 members and organising weekly activities. I am very proud to have been part of the University of Nottingham’s dance society when we won the Best Society Award from the whole of the University.

London, England, United Kingdom

• Achieved a customer service review of 98%, the highest achieved that year• I upheld Harrods exceptional standards with regard to presentation, appearance and customer service including the need to adhere to strict privacy and confidentiality

London, England, United Kingdom

Nottingham, England, United Kingdom

• Patient assessment and plans for care requirements, including keeping a regular track of infection, taking and recording blood pressure, temperature and pulse rate. • Treating wounds and monitoring for infection, ensuring dressings were changed regularly and patients were comfortable • Interacted with mental health patients and was given the opportunity to discuss their well-being and give physical examinations, developing my skill base with parent and carer. Also developing a full understanding of the significance of patient data protection and confidentiality

Business And Sustainability - Path To Net Zero, High Pass/ Excellent

Bachelor'S Degree, Plant Biotechnology, 2.1

Aca - Certificate In Finance, Accounting And Business (Cfab), Accounting And Finance, Pass

10 Gcses A*-Aand 4 Alevels