Katrina Singleton Email & Phone Number

Jackson, Ms, Us

• Responsible for investigating processes, technology, cost, and strategy while identifying options for improving and bridging the needs of the business with the use of Information Systems and Technology. • Analyzing and documenting the Information Systems needs of clients to help identify problems and propose solutions. • Liaise with the internal business departments and the providers of services to the enterprise.• Manage incidents as they occur by working with multiple third party vendors to ensure maintenance and support is carried out effectively among all parties.• Understand, interpret, and suggest resolution to technical systematic issues and communicates these issues effectively to management and peers.

Jackson, Mississippi Area

Aid all maintenance shops with Maintenance Connection, a solution system that encompasses the entire maintenance spectrum of an organization.· Help maintenance and facility supervisors/managers across the company to increase asset life, predict and prevent asset failures, improve labor productivity, reduce costly downtime, by reporting through the system.· Responsible for managing, overseeing and maintaining a multiuser windows server that the Maintenance Connection Application/TC Max reside on.· Develop new reports for internal system software as well as implementing software updates.· Develop/Maintain database within SQLServer.· Lead multiple projects for the Maintenance Dept./Digital Acceleration Team, Make sure all tasks and projects are carried through based on project schedule and goals.· Provide support and engage with all of Maintenance including technicians.

Baton Rouge, Louisiana

Developed, Analysis, Maintain Java, VB.Net, .ASP Code for Web ApplicationsFocused on projects Support Production Down IssuesDevelop business needs per customer request and updated information using MS ExcelRefer to SDLC for business needs