Katrina Small, Shrm-Cp Email and Phone Number
Retail professional with 26 years of leadership experience in multiple high volume locations. A self motivated and organized manager skilled in leading store teams to achieve high volume goals, developing and retaining talented teams, and strengthening the customer shopping experience through exceptional Operations Management. I have a passion for the customer and believe that they are the most important part of a company's success.
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Senior Store Team LeaderAerie By Aeo, Inc. May 2024 - PresentAtlanta Metropolitan Area -
Store Team LeaderAerie By Aeo, Inc. Sep 2021 - May 2024 -
Assistant General Manager Customer OperationsOld Navy Nov 2006 - Sep 2021Buford, Ga 30519Top 100 store where there is a staff of 65+ associates. Responsible for the recruitment, interviewing, hiring, and training of all associates. Create a schedule for both the logistics and customer service teams to ensure that all centers are scheduled appropriately based on the projected sales forecast and tasks that must be completed per the Daily Labor Forecasting Tool. Responsible for supply orders, monthly Compliance Audits, manage and report any facilities issues. Create employee engagement moments to rally the team to meet sales and loyalty goals. -
Store ManagerForever 21 Jan 2006 - Nov 2006Charlotte, North CarolinaWomens Clothing Retail Store. -
Store ManagerNew York & Company Oct 2005 - Jan 2006Charlotte, North CarolinaWomens Clothing Retail -
Assistant ManagerGap Jun 2005 - Oct 2005Charlotte, North CarolinaMerchandising Manager -
Assistant ManagerBanana Republic Jun 2004 - Jun 2005Orlando, FloridaAt the time, it was #2 in volume in its outlet division ($17 million). During my tenure, I held two separate DORs - Menβs Merchandiser and Human Resource/Customer Service Manager. -
Store ManagerJockey International, Inc. Jan 1996 - Jun 2004Blowing Rock, North Carolina, United States
Katrina Small, Shrm-Cp Education Details
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Human Resource Management Certification -
Industrial And Organizational Psychology
Frequently Asked Questions about Katrina Small, Shrm-Cp
What company does Katrina Small, Shrm-Cp work for?
Katrina Small, Shrm-Cp works for Aerie By Aeo, Inc.
What is Katrina Small, Shrm-Cp's role at the current company?
Katrina Small, Shrm-Cp's current role is Senior Store Team Leader at Aerie by AEO π.
What schools did Katrina Small, Shrm-Cp attend?
Katrina Small, Shrm-Cp attended The University Of Georgia, Appalachian State University.
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