• Developed and implemented learning and development frameworks tailored to strategic visions and KPIs for various industries, including hospitality, retail, and business associations.• Provided project management, executive coaching, and curriculum creation for accredited and non-accredited programs.• Created bespoke training programs (both face-to-face and online) using LMS platforms such as Moodle, Canvas, and Blackboard, including assessment and training materials.• Managed successful commercial bids totaling $11 million, including government, philanthropic, and enterprise projects.• Prepared RTO compliance materials, including Training and Delivery Assessment Strategies, validation documentation, and assessor matrices.• Researched and developed customized training materials for industries such as business administration, leadership, management, community services, aged care, retail, and hospitality.Key Achievements: Successfully designed and delivered workforce development programs for major clients, including the Australian Hotels Association, Tasmanian Hospitality Association, and various RTOs. Enhanced workforce skills across diverse sectors, from technical to leadership, contributing to improved business performance and compliance. Developed and mapped non-accredited programs to higher education pathways, facilitating recognition of prior learning into Bachelor’s degrees.

ForestWorks Ltd. | NGO | Jobs and Skills Qualification "Transforming workforces with certified qualifications."• Acted as interim CEO, ensuring seamless leadership transitions. • Handling the complete Merger & Acquisition (M&A).• Managed daily operations and KPIs for Project Managers, ensuring clear reporting.• Enhanced employee well-being through proactive office management.• Prepared Board reports, maintaining key stakeholder relationships, including government and industry partners.• Guided complex service delivery and critical incident responses, ensuring strong risk managementKey Achievements: Led project bids and managed $45 million in funds, ensuring compliance and financial efficiency. Implemented HRMS, ERP, CMS, CRM, Office 365, SharePoint, PM Software, IT Managed Service Streamlined business systems, cutting manual tasks by 52% and boosting productivity by 32%. Increased employee satisfaction by 22% through targeted training initiatives. Implemented operational systems, enhancing security by 90%.

Assisting Enterprises with workforce development planning and skills audits. Strategic development for NIET via learning and development scoping, writing proposals and Tender documents. Working within the broader team to maximise opportunities to grow and develop product and services.

Assisting Enterprises with workforce development planning and skills audits. Strategic development for Franklyn Scholar via writing proposals and Tender documents. Working with Account Managers and Business Development Personnel to assist with National Workforce Development and Educational Initiatives.