Katrina C. Marshall Email & Phone Number

Clearwater, Florida, United States

Maintain office management activities for the Service and Inspections departments, including scheduling and answering phones. Schedule quarterly and annual sprinkler inspections, annual fire alarm inspections, and suppression inspections. Communicate system impairments and service requests to the appropriate Manager. Work with the Service Operations Manager to review reports and upload for customer access. Ensure appropriate documentation is submitted to local government, authority… Show more Maintain office management activities for the Service and Inspections departments, including scheduling and answering phones. Schedule quarterly and annual sprinkler inspections, annual fire alarm inspections, and suppression inspections. Communicate system impairments and service requests to the appropriate Manager. Work with the Service Operations Manager to review reports and upload for customer access. Ensure appropriate documentation is submitted to local government, authority having jurisdiction, and other regulatory agencies as necessary.Schedule service calls and coordinate necessary equipment/materials. Coordinate necessary equipment, subcontractors, and third-party inspections. Schedule emergency services and create Technician schedules. Show less

Clearwater, Florida, United States

Assess, plan, and advocate for patients' health needs. Monitor and coordinate patients' treatment plans, guide pet owners to understand their pet's health, and check in on their progress. Provide administrative support, managerial supplementation, team leadership, and veterinary technician work.

Clearwater, Florida, United States

Ran anesthesia for surgical cases. Maintained patients on appropriate planes of anesthesia and controlled analgesia using best practices. Kept client invoices up-to-date, created procedural estimates, and provided client financial updates to ensure client balances were paid in full. Maintained patient medical records and ensured all medications, diagnostics, diet, and pertinent medical information was recorded appropriately.

Tampa, Florida, United States

Hired, trained, and coached veterinary assistants and technicians. Developed existing talent to create a cross-trained nursing staff in surgery, emergency, and general practice. Developed new plans and policies to improve efficiency, reduce patient safety events, and improve medical quality.

Fairfax, Virginia, United States

Worked as a veterinary technician in multiple specialties. Identified and resolved problems impacting patient care and hospital operations. Navigated high-intensity emotional situations and conflicts to leave pet owners feeling happy and secure. Created a 150-page Critical Care manual outlining department/hospital policies, explaining various emergency presentations, and creating procedural outlines for tasks performed as a Critical Care Nurse.

Fairfax, Virginia, United States

Managed the day-to-day operations of the veterinary practice of over twenty doctors, including hiring, training, inventory management, hospital ordering, financial record keeping, and ensuring compliance with all regulatory requirements.

Vienna, Virginia, United States

Provided general secretarial and administrative support as directed by the Property Manager of a commercial real estate portfolio that included twenty-five shopping centers with over two hundred tenants. Maintained records of tenants’ financials and contacted tenants to bring past-due accounts up to date.

Vienna, Virginia, United States

Worked as the store manager accountable for all aspects of store management and the performance of all employees. Managed three separate stores based on the needs of the company. Performed all aspects of employee management including the recruitment, hiring, professional assessment, development, and retention of quality staff. Responsible for discretionary decisions involving sales initiatives, operational effectiveness, marketing, scheduling, employment, and all other aspects of the day-to-day… Show more Worked as the store manager accountable for all aspects of store management and the performance of all employees. Managed three separate stores based on the needs of the company. Performed all aspects of employee management including the recruitment, hiring, professional assessment, development, and retention of quality staff. Responsible for discretionary decisions involving sales initiatives, operational effectiveness, marketing, scheduling, employment, and all other aspects of the day-to-day operations of $1,800,000/year store. Show less