• Identified, interviewed, and guided the hiring process for skilled candidates, collaborating closely with departmental leaders to understand the essential skills and competencies required for open positions. • Diligently managed employee records, ensuring the accuracy and completeness of crucial details such as contact information, job classification, compensation rates, organizational structure, and other vital particulars. • Conducted thorough audits of HR files and records at regular intervals, ensuring that all necessary documents were appropriately collected and filed. • Demonstrated administrative proficient in managing staffing changes, including layoffs, resignations, terminations, and extended leaves of absence. • Conducted comprehensive background checks and verified employee eligibility, ensuring the integrity of the hiring process and the suitability of candidates.• Completed Forms I-9 with precision, verifying and maintain documentation to uphold legal and compliance standards.

• Oversaw/managed a dynamic remote team, consisting of 3 Talent Acquisition Specialists and 2 Talent Acquisition Coordinators, strategically positioned across the US and Mexico.• Worked in close collaboration with me colleagues in Mexico and LATAM, aligning our efforts to craft effective and culturally sensitive recruiting strategies. • Participated in Talent Acquisition meetings with the leaders from various Lines of Service and Subregions. This involved transparently communicating updates on open positions and the status of our robust candidate pipelines. • Prioritized the Professional growth and collaboration within the team by conducting weekly personalized 1-on-1 sessions with each team member. Additionally, led a comprehensive weekly team meeting, fostering a supportive environment for open communication and shared insights.• Produced and crafted daily reports using advanced analytics tools such as PowerBI and Excel. These reports provided valuable insights, contributing to informed decision-making and enhancing overall team efficiency.• Established and nurtured partnerships with hiring leaders, playing a pivotal role in external candidate searches. Maintained seamless day-to-day interactions with vendor partners, ensuring a collaborative and efficient recruitment process.• Orchestrated the entire candidate journey, from initial engagement to offer acceptance and seamless onboarding. Crafted a comprehensive recruitment strategy tailored for the US market, ensuring a positive and enriching experience for prospective hires. • Spearheaded the hiring forecast and guided diverse sourcing channels, employing strategic leadership to ensure optimal talent acquisition. • Delivered an encompassing recruiting experience, personally overseeing the entire life cycle with meticulous attention. • Utilized personal networking to identify and engage with top-tier talent, fostering a dynamic and inclusive recruitment approach.

• Formulated and recommended targeted recruitment strategies for all designated positions, fostering effective communication with Talent Acquisition consultants to align with organizational goals and objectives. • Leveraged advanced systemic reporting tools, including Excel, to deliver insightful metrics to the business. • Cultivated expertise in Data Analytics/Business Analytics, crafting comprehensive candidate pipelines to support organizational growth initiatives. • Recruited for high-impacted positions, skillfully negotiating offer packages and crafting offer letters for selected candidates. • Maintained a keen awareness of competitor hiring practices, skill set market availability, and current salary shifts. • Conducted rigorous screening of resumes and applications, complemented by in-depth behavioral interviews against a defined set of competencies. • Referred most qualified candidates based on assessment and actively used feedback to continually refine assessment methodology.• Internally negotiated and secured approval for all facets of candidate offer packages, demonstrating adept negation skills. • Provided guidance and education to both management and associates on Centene’s hiring policies and procedures. • Embraced and advocated for the company’s internal mobility program, offering policy and procedure guidance to hiring manager and associates.• Contributed to special projects and took on additional duties as needed, showcasing adaptability and a proactive approach to supporting broader organizational initiatives. • Skillfully scheduled and managed both phone and onsite interviews for the business, ensuring a streamlined and positive experience for both candidates and hiring teams.

• Spearheaded the identification and recommendation of recruitment strategies for all designated positions, fostering open communication with Talent Acquisition consultants.• Led a dedicated team of 4-6 recruiters, proactively addressing performance issues and fostering improvement through personalized team meetings. • Conducted bi-weekly recruitment strategy meetings, providing valuable support to recruiters in devising creative approaches to meet requisitions within service level agreements (SLA).• Conducted thorough research on business escalations, offering constructive feedback and escalating pertinent issues to management as needed.• Enhanced HR operational efficiency by providing guidance on employment policies and procedures to recruiting team members, management and associates.• Identified and implemented operational strategies to optimize SGA, driving continuous process improvement and reducing the cost per hire. • Provided a realistic time-to-fill metrics, offering transparent insights into the recruitment timeline. • Leveraged advanced systemic reporting tools, including Excel, to deliver insightful metrics to the business as well as weekly reports for the recruiters on their progress.• Developed subject matter expertise in Operations, Legal, Finance, Compliance and IT and builds comprehensive candidate pipelines to support growth initiatives.• Formulated and recommended targeted recruitment strategies for all designated positions, fostering effective communication with Talent Acquisition consultants to align with organizational goals and objectives. • Cultivated expertise in Data Analytics/Business Analytics, crafting comprehensive candidate pipelines to support organizational growth initiatives. • Recruited for high-impacted positions, skillfully negotiating offer packages and crafting offer letters for selected candidates.

• Formulated and recommended targeted recruitment strategies for all designated positions, fostering effective communication with Talent Acquisition consultants to align with organizational goals and objectives. • Recruited for high-impacted positions, skillfully negotiating offer packages and crafting offer letters for selected candidates. • Maintained a keen awareness of competitor hiring practices, skill set market availability, and current salary shifts. • Conducted rigorous screening of resumes and applications, complemented by in-depth behavioral interviews against a defined set of competencies. • Referred most qualified candidates based on assessment and actively used feedback to continually refine assessment methodology.• Internally negotiated and secured approval for all facets of candidate offer packages, demonstrating adept negation skills. • Provided guidance and education to both management and associates on Centene’s hiring policies and procedures. • Embraced and advocated for the company’s internal mobility program, offering policy and procedure guidance to hiring manager and associates.• Contributed to special projects and took on additional duties as needed, showcasing adaptability and a proactive approach to supporting broader organizational initiatives. • Skillfully scheduled and managed both phone and onsite interviews for the business, ensuring a streamlined and positive experience for both candidates and hiring teams.

• Demonstrated proficiency in sourcing highly skilled professionals, including Developers (C#, ASP, VB, JAVA, COBOL, etc), Project Managers, Business Analysts, Help Desk, Financial Analysts.• Applied strategic sourcing methodologies, including the creation of Boolean searches on platforms such as Monster.com, Careerbuilder.com and SendOuts. • Accountable for conducting thorough candidate interviews via phone, ensuring a meticulous evaluation process to identify the best match for the positions. • Managed candidates’ expectations throughout the entire recruitment process, from submission to offer stage. • Provided mentorship to new recruiters, sharing insights and expertise to foster their professional growth.

• Specialized as a Subject Matter Expert in Vendor Management Systems, ensuring the continuous update of the recruitment team and management on trend analysis.• Collaborated with management in prioritizing and strategically distributing of job orders for global sourcing.• Proactively monitored all alerts emanating from specific VMS Systems related to job order opportunities.• Functioned as a vital liaison between candidates and clients, ensuring clear and effective communication. • Held accountability for strategic account management and business development for national clients, specifically focusing on IT-related roles. • Engaged in regular nationwide travel, fostering in-person connections with managers on a monthly basis.• Provided essential backup support for fellow National Account Managers as needed, ensuring the seamless continuation of operations.

• Employed advanced Boolean search techniques on platforms such as Monster.com and HotJobs.com to meticulously identify ideal candidates for our clients.• Took accountability for conducting thorough phone interviews, aiming to identify the most suitable candidates for available positions. • Successfully managed three key accounts (MetLife, LPS and Reed Elsevier), fostering strong relationships with Program Managers and Hiring Managers on a daily basis.• Oversaw the entire lifecycle of consultants, from extending intial offers to concluding assignments and providing necessary counseling when required. • Demonstrated leadership in mentoring and training both new and existing associates, contributing to the professional development of team members. • Prepared candidates thoroughly and provided ongoing coaching and advice throughout the client interview process. • Offered backup support to fellow Account Managers when needed, fostering a culture of collaboration and teamwork within the organization. • Conducted personalized 1-on-1 meeting with team members, creating a space for open communication and addressing individual needs and concerns. • Set daily priorities for team members, ensuring a focused and organized approach to work responsibilities. • Achieved the distinction of being recognized as the Q1 2012 Employee of the Quarter.