Katrina D'Costa Email & Phone Number

Canada

Summerland, British Columbia, Canada

Naramata

We are a local consulting group that aim to guide small business owners and operators in becoming more efficient on a day to day basis.

Naramata

• Assisting in Day to Day operation of winemaking• Lab work • Vineyard work when needed including planting, pruning, spraying, tying, shoot selection, trellis repair etc.• Tasting room operations if needed• Following work orders for tanks and batches produced by the winemaker.• Keeping a clean and sanitized production area and lab.• Maintenance of tanks and equipment to a certain level of knowledge• Tasting events if needed.

Penticton

Penticton

• Oversee daily office operations for staff.• Negotiate with vendors including wholesale pricing, billing and marketing procedures.• Created company's first employee manual including the implementation of training and development.• Keep organized documentation of all processes that surround production, vineyard and tasting room.• Perform accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.• Regularly look for practical opportunities to reduced overhead and improve efficiency.• Promote the brand through social media, website management as well as implementing a direct sales and marketing strategy.• Prepare operating budgets and produce budget and other financial performance reports.• Manage all grape deliveries, coordinate and work all processes through harvest.• Manage inoculations, additions, treatments and lab work, on all wines.• Develop all procedures for crush and production.• Coordinate all bottling procedures.• Vineyard maintenance and hiring of vineyard workers.

Penticton

• Carefully interviewed, selected, trained and supervised staff.• Organized special events in the restaurant, including weddings, Wine Club parties and conferences.• Correctly calculated inventory and ordered appropriate supplies.• Developed or improved efficiency around systems, procedures and operations.• Prepared, implemented and executed new menu ideas.• Managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.

Penticton, Bc

• Remodeled the company's employee manual which included training and development, and the executive calendar.• Organised & coordinated weekly project team meetings.• Prepared annual recommendations for end of fiscal year budgets.• Supported Head Office through personal document management, calendarorganization and collateral (??) preparation for meetings.• Organised and participated in promotional activities and trade shows.• Collaborated and produced art and graphics designs for effective merchandising.• Trained, coached and mentored staff to ensure smooth adoption of the new Wine Club launched September 2016.• Implemented innovative programs to increase employee loyalty and reduce turnover.• Strengthened company's business by leading the collaboration of Play Estate and The Okanagan Wine Club.